Internet problem?

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  1. Posts : 261
    Windows 8.1 PRO
    Thread Starter
       #21

    rubyrubyroo said:
    and by internet access you mean the icon for internet access showed open connection?
    Yea it says in the network icon that there is an internet access.
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  2. Posts : 1,777
    MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
       #22

    theres the troubleshooter, but it's not going to do anything that you haven't already tried, so maybe a restore point would be beneficial. any opinions from the "peanut gallery" since I've never needed to use a restore pt. for a network/internet problem, so I don't know exactly what type of settings It might save/replace... ?
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  3. Posts : 261
    Windows 8.1 PRO
    Thread Starter
       #23

    rubyrubyroo said:
    theres the troubleshooter, but it's not going to do anything that you haven't already tried, so maybe a restore point would be beneficial. any opinions from the "peanut gallery" since I've never needed to use a restore pt. for a network/internet problem, so I don't know exactly what type of settings It might save/replace... ?
    How do i do restore pt.?
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  4. Posts : 1,777
    MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
       #24

    well when was the last time it was working, 100% certian a day , a week, 2 weeks?
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  5. Posts : 261
    Windows 8.1 PRO
    Thread Starter
       #25

    rubyrubyroo said:
    well when was the last time it was working, 100% certian a day , a week, 2 weeks?
    Just last night.
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  6. Posts : 11,840
    64-bit Windows 8.1 Pro
       #26

    From the start bar, type "system restore" then click on the icon in your jump list ... select the restore point, then let er whirl...
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  7. Posts : 1,777
    MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
       #27

    you can goto the start menu and in the search box type "restore" and then enter - this will open the "Restore System Files and Settings window"


    Click {Next>} and a listBox should appear with the various dates and times that restore points have been saved. You are going to want to choose a point BEFORE you experienced ANY problems.

    After selecting the restore point you want (several days back) Click the scan for affected programs - and see what it lists in the box after a brief scan, and let me know before proceeding
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  8. Posts : 261
    Windows 8.1 PRO
    Thread Starter
       #28

    Alright hold on sir. Thanks
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  9. Posts : 261
    Windows 8.1 PRO
    Thread Starter
       #29

    Does the scanning for affected programs and drivers really take so long?


    Edit: it says none detected
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  10. Posts : 1,777
    MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
       #30

    usually not too long, but thats good. Now you can close that window (that said nothing found) and on the system restore window underneath that you have already selected the date from, you only need to click the {Next>} button and confirm that you want to restore the machine to the previous state. It will reboot, you don't need to do anything else until it reboots.
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