Can't connect to internet

Fred Garvin said:

When you log into the Netgear router thru a web browser, there is a user name/pw to access the setup pages. That log in is separate and different from your wireless network settings & pw that you create.

You shouldn't need to change anything on the computers. The Netgear is like your radio station, the computer is just your radio - you choose the station you want to connect to in the list of available networks on each PC.

Do the Win7 & Vista computers have a wireless network card in them?

If you set the wireless network name in the Netgear to something unique like LDJ, you'll be sure you aren't connecting to a neighbors network. You may have a dual band router which broadcasts 2 different networks at once. I'm not sure. If you do, you'll have a place to assign 2 network names in the Netgear wireless settings page. You could call them LDJ1 & LDJ2. You'll need a good reception signal on the computers as well. You should see at least 2 bars.

The Vista wireless is built in wireless. The Windows 7 doesn't have one.

I will change the network name and see what happens.

I changed network name and Vista now works.
Now both netgear and netgear2 are both shown as availiable networks. One still has red X. Do you think those are someone elses? Don't under stand why XP was working before name change but not vista. Now I hope the XP will work with the new name but not going out to check tonight.

BTW we love Boston Terrier dogs so new network name is bt1

It sounds like you have a dual band router. So when you set the name as Netgear, it automatically adds Netgear2 as the 2nd channel. They're just 2 different frequencies and should both be yours.... I'd have to check the manual. As long as you have a password on the wireless network, you should be all set. You can only connect to one wireless network at a time anyway.

Show the list of available networks on the XP computer and connect to either BT name you can. If only one of the network names works on XP, that's fine.

Start with XP and leave the Vista & 7 computers alone for now. Do not use the Wireless Network setup wizard on any of the computers.

• On XP, go to Control Panel, Wireless Networks. Click the link on the left - Manage wireless networks. Right click and delete any stored wireless profiles for BT, Netgear, etc. You can also change the order in which Windows will try and connect to a preferred network.
• Click the list of available wireless networks, find one of your network names then connect. It should ask you for your password again. Enter it and see if you connect. You won't get internet access until you successfully connect to the router.
• Go to Netgear's website, put in the model of your router and download the user manual. Take a look at the section on Manually setting up your Wireless Network, maybe there's something in there that will make it clearer.

ldj1002 said:

Latest info:
I decided to log to router 198.168.0.10 and remove security to see what happened. It times out says page not found. I can't log to router.

You have to have a successful connection to the router before you can log into its setup page. Connect to the router with a network cable and you'll be able to log into the setup page.

I am using this windows 7 that is connected to the router with cable. Just tried again and got the network time out message

What times out on the windows 7 computer? Opening 192.168.0.10 in a browser? If the Win7 compute has internet access you should be able to get into the Netgear setup page.

Close all open web browsers. Go into Network & Sharing in Control Panel. Unplug the network cable on the Win 7 computer for a few seconds then plug it back in. You should see the network map trying to connect.

Remember that you are no longer using the WAN port on the Netgear (the single port by itself). All Wired connections go into the 4 LAN ports.

Fred Garvin said:

What times out on the windows 7 computer? Opening 192.168.0.10 in a browser? If the Win7 compute has internet access you should be able to get into the Netgear setup page.

Close all open web browsers. Go into Network & Sharing in Control Panel. Unplug the network cable on the Win 7 computer for a few seconds then plug it back in. You should see the network map trying to connect.

Remember that you are no longer using the WAN port on the Netgear (the single port by itself). All Wired connections go into the 4 LAN ports.

Yes opening 192.168.0.10 in the browser times out. I closed all browser windows and in Network and sharing it shows This computer-------network2-------internet. I unpluged cable and network Xed out, after 20 seconds or so I plugged and it showed as before. Vista will get on line now, haven't tried the XP,

BYW, this computer, about half the time when going to a web page, it times out and you have to try from 2 to 5 or 6 times for it to work. That just started this morning. Just again tried 192.168.0.10 in web browser, still times out

Unplug the power cord to the Netgear for 10 secs. then plug is back in. If Vista gets online, use that computer to access the Netgear setup page.

You can use the ping command to test for a connection from any computer to the router or internet. If you type ping 192.168.0.10 at a command prompt, 0% loss means that computer can see the Netgear device.