Solved Remote desktop access to Windows 7 from 2008 R2

Guy Scharf

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I am logged in to Server 2008 R2 and attempting to logon to a Windows 7 Pro workstation using Remote Desktop. If the account I use to log on to the Win 7 machine has Domain Admin privileges, I can log on successfully. If I use an account lacking Domain Admin privileges, I cannot log in.

But I need to log on without Domain Admin privileges for the tests I need to run.

I tried making the account a member of Remote Desktop Users group, but that had no effect.

I tried running gpedit.msc and adding the account to Local Computer Policy\Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment\Allow logon through Remote Desktop" and running gpudate /force, but still could not logon to the workstation using RDP.

I'd appreciate any suggestions on how to allow remote logon from a non-Domain Admin account.
 

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Win 7-32, XP Pro-32Xeon 3070 (2.66 GHz)4 GBPowerColor ATI Radeon HD 5750 (fanless)
Computer Manufacturer/Model Number
home-built
OS
Win 7-32, XP Pro-32
CPU
Xeon 3070 (2.66 GHz)
Motherboard
Asus P5W DH Deluxe, BIOS 2901
Memory
4 GB
Graphics Card(s)
PowerColor ATI Radeon HD 5750 (fanless)
Sound Card
on-board
Monitor(s) Displays
Dell U2711
Screen Resolution
2560x1440
Hard Drives
All SATA:
ICH7R (AHCI): 1 Intel X-25M 80GB SSD, 2 Samsung HD103UJ 1TB, 1 Seagate ST3750330MS 750GB;
JMB363: Samsung SH-S223L DVD;
Promise TX4302: two mobile racks, normally powered off
PSU
Seasonic SS-650HT
Case
Antec P180
Cooling
Sunbeam Tuniq Tower 120, 4 120mm fans (variable rpm)
Keyboard
Lexmark IBM Type "M" - PS/2 connector
Mouse
Wacom Intous4, Logitech Wheel Mouse as backup
Internet Speed
Cable ~ 6 mbps
Other Info
DVD: Samsung SH-S223L (SATA),
SanDisk CompactFlash reader,
Epson R280 printer,
HP Laserjet 4100dtn,
Epson scanner,
NeatReceipts scanner

Laptops: Dell XPS 15 L501x, Dell E5420
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Hello Guy,

Try going into the Win7 Local Security Policy (access this from the Start Orb), then Local Policies>User Rights Assignment, locate Allow logon Locally and Allow log on through Remote Desktop Services then add the User you wish to Remote Access that Win7 computer.
 

My Computer My Computer

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Win7 & Win8 64bitIntel i5
Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
That didn't seem to work. I opened " Allow log on through Remote Desktop" and found that "Remote Desktop Users" was already in the list. The account I want to logon with is already a member of that group. Nevertheless, I added the account specifically to the list.

Same problem: when I try to logon, Windows says the account is not authorized to logon.

I should say that I am logged into an administrator account on the server via LogMeIn. I wouldn't think that would matter, would it?
 

My Computer My Computer

At a glance

Win 7-32, XP Pro-32Xeon 3070 (2.66 GHz)4 GBPowerColor ATI Radeon HD 5750 (fanless)
Computer Manufacturer/Model Number
home-built
OS
Win 7-32, XP Pro-32
CPU
Xeon 3070 (2.66 GHz)
Motherboard
Asus P5W DH Deluxe, BIOS 2901
Memory
4 GB
Graphics Card(s)
PowerColor ATI Radeon HD 5750 (fanless)
Sound Card
on-board
Monitor(s) Displays
Dell U2711
Screen Resolution
2560x1440
Hard Drives
All SATA:
ICH7R (AHCI): 1 Intel X-25M 80GB SSD, 2 Samsung HD103UJ 1TB, 1 Seagate ST3750330MS 750GB;
JMB363: Samsung SH-S223L DVD;
Promise TX4302: two mobile racks, normally powered off
PSU
Seasonic SS-650HT
Case
Antec P180
Cooling
Sunbeam Tuniq Tower 120, 4 120mm fans (variable rpm)
Keyboard
Lexmark IBM Type "M" - PS/2 connector
Mouse
Wacom Intous4, Logitech Wheel Mouse as backup
Internet Speed
Cable ~ 6 mbps
Other Info
DVD: Samsung SH-S223L (SATA),
SanDisk CompactFlash reader,
Epson R280 printer,
HP Laserjet 4100dtn,
Epson scanner,
NeatReceipts scanner

Laptops: Dell XPS 15 L501x, Dell E5420
What is the exact error?

Do you have a Terminal Server? If you do, go to AD Users and computers, the User needs to be Members of Remote Desktop Users and Terminal Server Computers.
 

My Computer My Computer

At a glance

Win7 & Win8 64bitIntel i5
Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
The exact error message is: "The connection was denied because the user account is not authorized for remote login." Login is successful if I add the user to the Domain Admins group, but that is not what I want to do.

To be honest, I'm not quite sure what a "Terminal Server" is. :o So I think the answer is "no." I certainly never installed anything by that name when building the server. This is a pretty vanilla 2008 R2 installation with no extra MS software added. It's the only server in the network and functions primarily as a file server and necessarily as the domain controller.
 

My Computer My Computer

At a glance

Win 7-32, XP Pro-32Xeon 3070 (2.66 GHz)4 GBPowerColor ATI Radeon HD 5750 (fanless)
Computer Manufacturer/Model Number
home-built
OS
Win 7-32, XP Pro-32
CPU
Xeon 3070 (2.66 GHz)
Motherboard
Asus P5W DH Deluxe, BIOS 2901
Memory
4 GB
Graphics Card(s)
PowerColor ATI Radeon HD 5750 (fanless)
Sound Card
on-board
Monitor(s) Displays
Dell U2711
Screen Resolution
2560x1440
Hard Drives
All SATA:
ICH7R (AHCI): 1 Intel X-25M 80GB SSD, 2 Samsung HD103UJ 1TB, 1 Seagate ST3750330MS 750GB;
JMB363: Samsung SH-S223L DVD;
Promise TX4302: two mobile racks, normally powered off
PSU
Seasonic SS-650HT
Case
Antec P180
Cooling
Sunbeam Tuniq Tower 120, 4 120mm fans (variable rpm)
Keyboard
Lexmark IBM Type "M" - PS/2 connector
Mouse
Wacom Intous4, Logitech Wheel Mouse as backup
Internet Speed
Cable ~ 6 mbps
Other Info
DVD: Samsung SH-S223L (SATA),
SanDisk CompactFlash reader,
Epson R280 printer,
HP Laserjet 4100dtn,
Epson scanner,
NeatReceipts scanner

Laptops: Dell XPS 15 L501x, Dell E5420

My Computer My Computer

At a glance

Win 7-32, XP Pro-32Xeon 3070 (2.66 GHz)4 GBPowerColor ATI Radeon HD 5750 (fanless)
Computer Manufacturer/Model Number
home-built
OS
Win 7-32, XP Pro-32
CPU
Xeon 3070 (2.66 GHz)
Motherboard
Asus P5W DH Deluxe, BIOS 2901
Memory
4 GB
Graphics Card(s)
PowerColor ATI Radeon HD 5750 (fanless)
Sound Card
on-board
Monitor(s) Displays
Dell U2711
Screen Resolution
2560x1440
Hard Drives
All SATA:
ICH7R (AHCI): 1 Intel X-25M 80GB SSD, 2 Samsung HD103UJ 1TB, 1 Seagate ST3750330MS 750GB;
JMB363: Samsung SH-S223L DVD;
Promise TX4302: two mobile racks, normally powered off
PSU
Seasonic SS-650HT
Case
Antec P180
Cooling
Sunbeam Tuniq Tower 120, 4 120mm fans (variable rpm)
Keyboard
Lexmark IBM Type "M" - PS/2 connector
Mouse
Wacom Intous4, Logitech Wheel Mouse as backup
Internet Speed
Cable ~ 6 mbps
Other Info
DVD: Samsung SH-S223L (SATA),
SanDisk CompactFlash reader,
Epson R280 printer,
HP Laserjet 4100dtn,
Epson scanner,
NeatReceipts scanner

Laptops: Dell XPS 15 L501x, Dell E5420
Thanks for letting us know. Glad to hear that your issue has been resolved. Sorry for the delayed reply.
 

My Computer My Computer

At a glance

Win7 & Win8 64bitIntel i5
Computer Manufacturer/Model Number
Lenovo Desktop/Samsung Laptop
OS
Win7 & Win8 64bit
CPU
Intel i5
Internet Speed
Charter-20 Mbps
Antivirus
Avast
Browser
FF, IE9 and Chrome
I am also having a similar issue. I am on a Win7 machine connected to the office domain, trying to remote into another Win7 machine on the same domain. My domain username is part of the Admin group. The target machine is set to allow remote connections and my user name is on the list of allowed users. I can remote into the target machine's local administrator account, but cannot remote into the target machine's domain user account.

On the server (Windows Server 2003), the target machine's domain user account is part of Domain Users and also part of Remote Desktop Users. My domain account is set to those two, in addition to Administrators.

But when I try to login to the target machine's domain user account I'm still getting the "The connection was denied because the user account is not authorized for remote login."
 

My Computer My Computer

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Windows 7 Professional x64Core i7-4790K Devil's Canyon Quad Core 4.0 GHzG.SKILL Ripjaws X Series 32 GB DDR3-1866 (4x ...EVGA (nVIDIA) GTX 960 4 GB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built PC workstation
OS
Windows 7 Professional x64
CPU
Core i7-4790K Devil's Canyon Quad Core 4.0 GHz
Motherboard
ASUS Z97-E/USB3.1 ATX
Memory
G.SKILL Ripjaws X Series 32 GB DDR3-1866 (4x 8GB)
Graphics Card(s)
EVGA (nVIDIA) GTX 960 4 GB GDDR5
Sound Card
on-board
Monitor(s) Displays
2x Dell Ultrasharp 24" U2415
Screen Resolution
2x 1920x1200
Hard Drives
Crucial MX200 500GB 2.5" SSD SATA III 6 GB/sec
PSU
Rosewill Glacier 700M 700-watt
Case
Fractal Design Define R4 Silent PC mid-tower
Cooling
OEM PSU cooler, 3x 140mm case fans (2 intake, 1 exhaust)
Keyboard
Logitech
Mouse
Logitech
Internet Speed
100+ Mbps
Antivirus
BitDefender
Browser
Firefox/Chrome
It seems like step 6 covers this. After you hit the Add button to add a User you should be able to choose a location where this user is located.

6. To grant Remote Desktop access to a user, click Add. This opens the Select Users dialog box. In the Select Users dialog box, click Locations to select the computer or domain in which the users you want to work with are located. Type the name of a user you want to work with in the Enter The Object Names To Select field, and then click Check Names. If matches are found, select the account you want to use and then click OK. If no matches are found, update the name you entered and try searching again. Repeat this step as necessary, and then click OK.
 

My Computer My Computer

At a glance

Windows 7 Ult, Windows 8.1 Pro,Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHzG.Skill PC2 9600 1200Mhz 5 5 5 15 2TGTX480
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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