Unidentified Network - No Internet Access


  1. Posts : 8
    Windows 7 Home 64 Bit
       #1

    Unidentified Network - No Internet Access


    Working with a Windows 7 Pro 64 bit OS. I set it up in my home and applied all the updates. Bought it to the persons house and hooked it up there and all seemed fine except after some time the computer could not access the internet anymore. The icon in the task bar stated "Unidentified Network, No Internet Access". I went back and went into Network Sharing and removed all the unidentified networks which there were 2 and connected once again telling Win7 that this was a Home Network. It all worked fine, logged off, shut down and everything came back fine. I thought all was good until about 4 hours later I get a phone call saying they have no internet access again and that the taskbar icon again states Unidentified Network No Internet Access. What can I do to resolve this?

    Thanks in advance!!
      My Computer


  2. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #2

    How is the network setup? Wired, Wireless, Mixed, is there a router? Open a CMD window with Admin privilege, type ipconfig /all, save as .txt and post it back here. Thnx
      My Computer


  3. Posts : 8
    Windows 7 Home 64 Bit
    Thread Starter
       #3

    It is set up wired. I'll post the IPCONFIG info when I take a trip there if I don't fix it then. Just trying to find ideas before I have to take a trip and come back again.

    Thanks for the reply.
      My Computer


  4. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #4

    You can try removing the network card and let it reinstall the drivers on reboot. Try another cable. Make sure your modem isn't close to any magnetic fields. Is it cable, adsl, do you have a laptop u can connect to it? Unplug the modem, unplug the cable going to computer, wait five minutes, power up the modem by itself, wait till it has solid internet light, then attach ethernet cable from computer and power on the machine.
      My Computer


  5. Posts : 8
    Windows 7 Home 64 Bit
    Thread Starter
       #5

    Thanks I will try removing the network card. The service is Cable modem and there are 4 other devices using it with no problems (wired and wireless). I will also recycle the modem if the latter doesn't do it.....

    Thanks!
      My Computer


 

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