Windows 7: Browser connection not working giving me error (microsoft.com)

Chuckyrican · 20 Jan 2012

IM in need of help i have a HP Probook running windows 7 64bit. it was working fine for the passed 3months and yesterday out of nowhere it stopped working the internet is connected but the browser wont load pages it still shows im connected but it wont load. i Troubleshoot connection problems and it says this "Your computer appears to be correctly configured, but the device or resource (microsoft.com) is not responding. can anyone pls help? Ive tried CMD netsh winsock reset and nothing still same problem...i tried command prompt Netsh int ip reset and nothing either i restored the computer to an earlier time i did windows repair and nothinngg still same problem i ran out of options idk what to do plss help

Layback Bear · 20 Jan 2012

Is Microsoft.com the site that doesn't work?
Please fill in your specs. It helps others to help you.

Chuckyrican · 20 Jan 2012

is the internet that dont work...i troubleshoot the internet conection and it says your computer appears to be correclty configured but the device or resource (microsoft.com) is not responding....it shows that im connected to the internet but is not letting me Browse the internet or anything like if i had no internet connection

Chuckyrican · 21 Jan 2012

i am connected to the internet but is not letting me connect to Google chrome or IE. i troubleshoot my connection and this shows up your computer appears to be correctly configured but the device or resource (microsoft.com) is not responding.. can anyone helpy me?? i did everything possible i even renew the computer to factory settings i reintalled windows 7 i repaired it i restored my computer to an earlier time. and still nothing idk what else to do but throw the laptop out the window lol

Lantz · 21 Jan 2012

Well first off it seems like your problem is likely on the WAP/Switch/Router/Modem side rather than actually with your laptop. The first thing I'd recommend is that if you're using a wireless connection try a wired connection instead and see what happens. Second try simply rebooting your Router/Switch/Modem, whatever you happen to be using to connect your laptop to the internet.