It's not the printer, it's the network (Error code 0x80070035)

2xg · 22 Jan 2012

Sorry, extremely busy all day, but I made it.

Yes, make sure that you have identical User Name and Passwords from the computer where the Canon is shared from and the problematic computer.

More tests that we can try if you have not done this yet, from the computer that has the Canon printer hooked up to... share the Local disk C, give everyone a Full permission for now. Next task, try access this computer again by clicking on the Start Orb and type \\IPAddress\C and also \\ComputerName\C, if successful and no more error, just try to type in the \\IPAddress or \\ComputerName, by doing this you should be able to see the shared printer, double click on it, please inform us the outcome.

Another thing...if you router has a USB Port you may connect your Cannon printer and it becomes a print server then you will connect to the printer thru your router's IP address. My DLink DIR 655 router has this feature and it comes handy, also external HDD can be shared off from the network.

23 Jan 2012

2xg said:

Sorry, extremely busy all day, but I made it.

Yes, make sure that you have identical User Name and Passwords from the computer where the Canon is shared from and the problematic computer.

More tests that we can try if you have not done this yet, from the computer that has the Canon printer hooked up to... share the Local disk C, give everyone a Full permission for now. Next task, try access this computer again by clicking on the Start Orb and type \\IPAddress\C and also \\ComputerName\C, if successful and no more error, just try to type in the \\IPAddress or \\ComputerName, by doing this you should be able to see the shared printer, double click on it, please inform us the outcome.

Another thing...if you router has a USB Port you may connect your Cannon printer and it becomes a print server then you will connect to the printer thru your router's IP address. My DLink DIR 655 router has this feature and it comes handy, also external HDD can be shared off from the network.

Passwords - I have never had matching passwords/users across the computers constituting our home network, and file sharing and printing have always worked. In fact, with the computer in question, everything had worked perfectly from when my daughter got it, to a couple weeks ago, with no common users or passwords between my host computer and her laptop. I did try setting up a common account (user/passwords matching) on both computers, but that did not fix anything.
Sharing local disk - My computer (the one with the printer hooked up to it) has a C and D drive, and the D drive is wholly shared. Referencing the computer from the search box of the start menu on the laptop - by IP address or by name - does not work. I realize that this is not the same (you said share C, and I'm sharing D). But other than being able to ping my computer by IP address or name from a command prompt on her laptop, there appears to be no other way to interact with my computer from hers.

A couple other points that might be germane to this discussion.

First - and I have said this before - the Windows 7 homegroup doesn't figure into this. We've never used homegroups. I tried to do so as a solution to this problem and the laptop "saw" that my computer was part of the homegroup, but that didn't allow it to share the printer (which, again, IS shared, and can be used by the other computers in the house). Just to take "homegroups" off the table, I left the homegroup via both of the computers in question. So we currently have no homegroup.

Second - and this is new information that I don't know if I've shared - when I view "network" from my computer, I see every online device in our house, which at peak is one other Win7 computer and two XP machines. But from the afflicted laptop, viewing the network only shows two computers - her own of course, plus mine, which cannot be accessed. Maybe this means something?

Solarstarshines · 23 Jan 2012

450125 said:

2xg said:

Sorry, extremely busy all day, but I made it.

Yes, make sure that you have identical User Name and Passwords from the computer where the Canon is shared from and the problematic computer.

More tests that we can try if you have not done this yet, from the computer that has the Canon printer hooked up to... share the Local disk C, give everyone a Full permission for now. Next task, try access this computer again by clicking on the Start Orb and type \\IPAddress\C and also \\ComputerName\C, if successful and no more error, just try to type in the \\IPAddress or \\ComputerName, by doing this you should be able to see the shared printer, double click on it, please inform us the outcome.

Another thing...if you router has a USB Port you may connect your Cannon printer and it becomes a print server then you will connect to the printer thru your router's IP address. My DLink DIR 655 router has this feature and it comes handy, also external HDD can be shared off from the network.

Passwords - I have never had matching passwords/users across the computers constituting our home network, and file sharing and printing have always worked. In fact, with the computer in question, everything had worked perfectly from when my daughter got it, to a couple weeks ago, with no common users or passwords between my host computer and her laptop. I did try setting up a common account (user/passwords matching) on both computers, but that did not fix anything.
Sharing local disk - My computer (the one with the printer hooked up to it) has a C and D drive, and the D drive is wholly shared. Referencing the computer from the search box of the start menu on the laptop - by IP address or by name - does not work. I realize that this is not the same (you said share C, and I'm sharing D). But other than being able to ping my computer by IP address or name from a command prompt on her laptop, there appears to be no other way to interact with my computer from hers.

A couple other points that might be germane to this discussion.

First - and I have said this before - the Windows 7 homegroup doesn't figure into this. We've never used homegroups. I tried to do so as a solution to this problem and the laptop "saw" that my computer was part of the homegroup, but that didn't allow it to share the printer (which, again, IS shared, and can be used by the other computers in the house). Just to take "homegroups" off the table, I left the homegroup via both of the computers in question. So we currently have no homegroup.

Second - and this is new information that I don't know if I've shared - when I view "network" from my computer, I see every online device in our house, which at peak is one other Win7 computer and two XP machines. But from the afflicted laptop, viewing the network only shows two computers - her own of course, plus mine, which cannot be accessed. Maybe this means something?

Yes like we pointed it it does mean something one of your PC's is not in sync with everything else

What ever way you used to link all your pc's and printers together one is not linked properly

which means your daughters laptop is in sync with another system but the others aren't
Most likly you set it up 2 different ways and made it conflict against each other

Like early said it is better to just scratch it and re do the whole thing this will just get rid of the BS all together

I know it is real time consuming but this would be the best bet re connect all devices in sync together

The other option is to do a win repair on the laptop or system restore to a previous times
You just have a botched configuration on the laptop

2xg · 23 Jan 2012

Please don't forget this, another option to consider and no need for Homegroup or Workgroup which can cause issue similar to what you're encountering although you have mentioned that it was working before and not anymore.

Another thing...if you router has a USB Port you may connect your Cannon printer and it becomes a print server then you will connect to the printer thru your router's IP address. My DLink DIR 655 router has this feature and it comes handy, also external HDD can be shared off from the network.

24 Jan 2012

2xg said:

Please don't forget this, another option to consider and no need for Homegroup or Workgroup which can cause issue similar to what you're encountering although you have mentioned that it was working before and not anymore.

Another thing...if you router has a USB Port you may connect your Cannon printer and it becomes a print server then you will connect to the printer thru your router's IP address. My DLink DIR 655 router has this feature and it comes handy, also external HDD can be shared off from the network.

Unfortunately my router (Netgear WGR614) doesn't have a USB port.

I'm leery of going too deep with the afflicted computer, since my daughter uses it every day for school, doesn't need network sharing, and can print by emailing stuff to another computer at home for printing.

That said, I've seen via google people with a problem sounding like mine, who've fixed it by resetting winsock and tcp/ip via "netsh winsock reset" and "netsh int ip reset c:\resetlog.txt" commands.

Given what I've said in this long thread, what's the likelihood of the above fixing the problem?

2xg · 24 Jan 2012

Sometimes networking is not meant to be that easy to troubleshoot. This is where a Print Server comes very handy.

Amazon.com: Airlink101 AMPS230 Multi-Functional Print Server: Electronics
A lot more to choose from.

Given what I've said in this long thread, what's the likelihood of the above fixing the problem?

Solarstarshines · 24 Jan 2012

450125 said:

2xg said:

Please don't forget this, another option to consider and no need for Homegroup or Workgroup which can cause issue similar to what you're encountering although you have mentioned that it was working before and not anymore.

Another thing...if you router has a USB Port you may connect your Cannon printer and it becomes a print server then you will connect to the printer thru your router's IP address. My DLink DIR 655 router has this feature and it comes handy, also external HDD can be shared off from the network.

Unfortunately my router (Netgear WGR614) doesn't have a USB port.

I'm leery of going too deep with the afflicted computer, since my daughter uses it every day for school, doesn't need network sharing, and can print by emailing stuff to another computer at home for printing.

That said, I've seen via google people with a problem sounding like mine, who've fixed it by resetting winsock and tcp/ip via "netsh winsock reset" and "netsh int ip reset c:\resetlog.txt" commands.

Given what I've said in this long thread, what's the likelihood of the above fixing the problem?

it could work or maybe your system needs a adapter upgrade via downloadable drivers from the manufactuer

11 Dec 2014

Almost three full years after it began, this issue is solved. I had never paid anyone to clean a machine of malware, but after increasingly bizarre behavior from the computer, I brought it in to the shop, and whatever they cleaned out restored the networking functionality. Marking as solved!