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#1
I need help with Time Warner Cable Connection issue
I live in Brooklyn NY and i having slowly internet connection and unstable connection with TWC. please help me
i'm using 10MB download which is 29.99/month and my OS is Windows 7 Ultimate 64bit
here is the tracert Google result below:
1 19 ms 68 ms 49 ms 10.81.64.1
2 26 ms 11 ms 7 ms gig-2-4-nycmnys-rtr1.nyc.rr.com [24.29.100.33]
3 19 ms 23 ms 35 ms tenge-0-4-0-7-nyquny91-rtr001.nyc.rr.com [24.29.
157.54]
4 43 ms 58 ms 60 ms bun6-nyquny91-rtr002.nyc.rr.com [24.29.148.254]
5 40 ms 32 ms 43 ms 107.14.19.22
6 48 ms 19 ms 17 ms ae-0-0.cr0.nyc30.tbone.rr.com [66.109.6.26]
7 49 ms 99 ms 29 ms 66.109.9.30
8 13 ms 20 ms 47 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
9 24 ms 52 ms 19 ms 74.125.49.181
10 36 ms 41 ms 79 ms 209.85.252.80
11 26 ms 27 ms 42 ms 209.85.243.114
12 76 ms 47 ms 46 ms 64.233.174.87
13 45 ms * * 216.239.47.250
14 71 ms 68 ms 67 ms vw-in-f104.1e100.net [74.125.113.104]
it seems there's some problem with my connection. i had call TWC many many times and they sent their worker to my home tried to fix it but they were useless.
if anyone knows how to fix it please help me and thanks
if need more info just tell me i will try my best.