Cannot get on the internet - wired or wirelessly


  1. RCH2269
    Posts : 2
    64 bit Windows 7 Pro
       New #1

    Cannot get on the internet - wired or wirelessly


    I have a Sony Vaio with windows 7 OS (64bit), I have installed and ran several differnet antivirus and malware programs and found nothing. I ran a full virus Scan (Kasperksy anti-virus 2012) and no issues found, I tried to do a System Restore to earlier date (it failed), I can see that i have an issue with the WAN Miniport IKEv2 (It will not deinstall...to try and reinstall...it just errors), I get "Diagnostic Policy Service not running" every time i try to trouble shoot. I have even performed a system scan (cmd.exe....cfs/scannow) and it found nothing. I even bought a new USB wirelss adapter to try and get online and it doesnt work. I have tried to log on to the internet at work through our network as well as at home through my home netowork (two different providers) and nothing works. Any suggestions?
      My Computer
    Quote Quote

  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #2

    Welcome to Seven Forums,

    Check your computer's Device Manager if the Network Adapters are both presents. Are there any ! X or ? symbols?

    Here's a general guide on how to use the Device Manager.

    Have you checked your computer's Bios setting if both wired and wireless integrated ethernet are enabled?
      My Computer
    Quote Quote

  4. RCH2269
    Posts : 2
    64 bit Windows 7 Pro
    Thread Starter
       New #3

    thats for the suggestion - I will look into this. The only "!" i see is next to the WAN Miniport
      My Computer
    Quote Quote

 

  Related Discussions
The patient: Compaq Presario F700NR, Win7 x86 The symptoms: Crashes quickly when connected to internet wirelessly. Usually goes straight to boot, but sometimes (about 1 in 10) gives me a bluescreen. Seems to be stable when the wireless network card (Atheros AR5007) is disabled or removed...
Hi there! I have searched through many forums and taken more steps than I can count to try and resolve this issue. I have to computers connected to the same wireless network and one will not access the internet. This has been an intermittent problem and has usually been resolved by removing the...
What are my options for connecting a laptop wirelessly to a workstation that is connected to a wired LAN and has no router? Essentially, I want to add wireless connectivity to the workstation so that the laptop can connect to the wired LAN via the workstation.
I beat my head against the wall 2 hours last night surfing for this answer so I thought today on my lunch break that I would let this bird fly… thanks for any help. My XP computer is wired to the router, the 7 laptop is wireless. Both can surf the web today, no problem. However, XP can see 7...
I just purchased an Acer notebook with Windows 7. I am unable to connect to the internet wirelessly, but can if use an ethernet cable. I spent hours on the phone with Comcast Cable, but they say it is not their problem, since I can connect via hard-wire. I put in my security wep code and it...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 22:39.
Find Us