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Windows 7: Remote desktop connection runs in safe mode, but freezes otherwise

23 Feb 2012   #1

Windows 7 Home
Remote desktop connection runs in safe mode, but freezes otherwise

Hi everyone. I have a Dell XPS studio desktop that runs Windows 7 Home and I have been trying to connect to my work computer, which runs Windows 7 Professional. I connect via the internet through Remote Desktop Web Connection on Windows Small Business Server 2003. I can connect to my computer fine, but usually after only a few seconds of clicking on files, it freezes on me, causing IE to freeze.

When I do this in safe mode, it does not freeze, so that tells me there must be a conflict on my system. What is the best way in figuring this out? I have a suspicion that it's something to do with my ATI graphics driver. Any help is appreciated!

My System SpecsSystem Spec
23 Feb 2012   #2

Windows 7 Ult, Windows 8.1 Pro,

The following TechNet link shows some possible solutions for the freezing remote desktop problem. If you look to the right on the page below you will see some other TechNet threads with more solutions listed there.

Remote Desktop Connection freezes Windows 7 64-bit
My System SpecsSystem Spec
23 Feb 2012   #3

Windows 7 Home

Thank you! I will check this out.
My System SpecsSystem Spec


 Remote desktop connection runs in safe mode, but freezes otherwise

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