dns/internet problems need help thx


  1. Posts : 18
    64bit
       #1

    dns/internet problems need help thx


    Hello people

    great site i been reading alot of stuff my english is not so good but ill hope some

    one can help me with this problem.

    half year ago i had the problem with my internetconnection it was giving me a dns error no dns serves and it was everyday gone and gone i called the ISP guy and told the problem he said to me ther was no working on internet cabels so he said it should be internet but mines was not normal everyday was no internet or for houres and days about 3 or 4 time phone calles notting happend i had internet again i dont no how but now couple weeks later same problem comes again now my lan is active im getting incoming bytes also outgoing bytes but no internet i use cable my network Realtek PCIe GBE Family Controller i dont use a router

    Code:
     
    my Operating System: Windows 7 Home Premium 64-bit SP1
     
    my cpu: Intel Core i7 2600 @ 3.40GHz
    Sandy Bridge 32nm Technology
     
    my ram: 6,00 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
     
    my motherboard: ECS H67H2-EM (CPU 1)
     
    my graphics: ATI Radeon HD 5670 (MSI)
     
    my hard drives: 1465GB Western Digital WDC WD15EARS-00MVWB0 (SATA)
     
    i use superantispyware, g-data, malewarebytes, emisisoft antimalware, i also use ccleaner dayley i keep my pc on update.. also my google chroome 
     
    i also did a hijack 
     
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 05:09:07, on 18-11-2011
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal
     
    Running processes:
    C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.12.57\ccSvcHst.exe
    C:\Program Files (x86)\Origin\Origin.exe
    C:\Program Files (x86)\MMTaskbar\MultiMon.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\G Data\TotalCare\AVKTray\AVKTray.exe
    C:\Program Files (x86)\G Data\TotalCare\Firewall\GDFirewallTray.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Emsisoft Anti-Malware\a2guard.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\hijackthis\Trend Micro\HiJackThis\HiJackThis.exe
     
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Welcome to ALDI
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: G Data WebFilter Class - {0124123D-61B4-456f-AF86-78C53A0790C5} - C:\Program Files (x86)\G Data\TotalCare\WebFilter\AvkWebIE.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: G Data BankGuard - {BA3295CF-17ED-4F49-9E95-D999A0ADBFDC} - C:\Program Files (x86)\Common Files\G Data\AVKProxy\BanksafeBHO.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: G Data WebFilter - {0124123D-61B4-456f-AF86-78C53A0790C5} - C:\Program Files (x86)\G Data\TotalCare\WebFilter\AvkWebIE.dll
    O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    O4 - HKLM\..\Run: [G Data AntiVirus Tray Application] C:\Program Files (x86)\G Data\TotalCare\AVKTray\AVKTray.exe
    O4 - HKLM\..\Run: [GDFirewallTray] C:\Program Files (x86)\G Data\TotalCare\Firewall\GDFirewallTray.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [emsisoft anti-malware] "c:\program files (x86)\emsisoft anti-malware\a2guard.exe" /d=60
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/nl.special-uninstallation-feedback-app?lic=SUFIMkstMks5WjQtN0hHWDktQUY3SUUtTjI3UFctTw"&"inst=NzYtOTIyNDczMTkzLVNUMTJPSSsxLUREVCswLUVVTEErMS1TVDEyQVBQKzE"&"prod=94"&"ver=2012.0.1808"&"mid=cff78a95d1a747d19b2319d59accc589-0646cc66ae6d94804ee451ddfc43ed829714fdd2
    O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background
    O4 - HKCU\..\Run: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Global Startup: MultiMon Taskbar.lnk = C:\Program Files (x86)\MMTaskbar\MultiMon.exe
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files (x86)\Paltalk Messenger\Paltalk.exe
    O9 - Extra button: eBay.nl - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - eBay, de wereldwijde online handelsplaats (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: eBay.nl - {0B65DCC9-1740-43dc-B19C-4F309FB6A6CA} - eBay, de wereldwijde online handelsplaats (file missing) (HKCU)
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
    O23 - Service: Emsisoft Anti-Malware 6.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: G Data AntiVirus Proxy (AVKProxy) - G Data Software AG - C:\Program Files (x86)\Common Files\G Data\AVKProxy\AVKProxy.exe
    O23 - Service: G Data Scheduler (AVKService) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\AVK\AVKService.exe
    O23 - Service: G Data Bestandssysteembewaker (AVKWCtl) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\AVK\AVKWCtlX64.exe
    O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: G Data Backup Service (GDBackupSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\AVKBackup\AVKBackupService.exe
    O23 - Service: G Data Persoonlijke Firewall (GDFwSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\Firewall\GDFwSvcx64.exe
    O23 - Service: G Data Scanner (GDScan) - G Data Software AG - C:\Program Files (x86)\Common Files\G Data\GDScan\GDScan.exe
    O23 - Service: G Data Tuner Service (GDTunerSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalCare\AVKTuner\AVKTunerService.exe
    O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.12.57\SymcPCCULaunchSvc.exe
    O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.12.57\ccSvcHst.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
     
    --
    End of file - 11746 bytes
    https://www.speedtest.net/result/1598453158.png

    Last edited by healme112; 18 Nov 2011 at 18:29. Reason: code box
      My Computer


  2. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #2

    try unplugging your modem for about 30 seconds, then plug it back in. Restart your computer.

    Also, I highly recommend you get a router. They provide a hardware firewall in addition to your software firewall on your computer. Netgear gives their own explaination: Why Do I Need a Router When I Already Have an Internet Connection?

    Re
      My Computer


  3. Posts : 18
    64bit
    Thread Starter
       #3

    DustSailor said:
    try unplugging your modem for about 30 seconds, then plug it back in. Restart your computer.

    Also, I highly recommend you get a router. They provide a hardware firewall in addition to your software firewall on your computer. Netgear gives their own explaination: Why Do I Need a Router When I Already Have an Internet Connection?

    Re
    hi thx i did both not realy working i got a problem in dns i think
      My Computer


  4. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #4

    type cmd in start menu, RIGHT click it, select 'run as administrator'. Enter password if you have to. In the Command Prompt window type ipconfig /flushdns and hit Enter. Restart computer.
      My Computer


  5. Posts : 18
    64bit
    Thread Starter
       #5

    DustSailor said:
    type cmd in start menu, RIGHT click it, select 'run as administrator'. Enter password if you have to. In the Command Prompt window type ipconfig /flushdns and hit Enter. Restart computer.
    thx mate
      My Computer


  6. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #6

    thanks... did it do the trick?
      My Computer


  7. Posts : 2
    Windows 7 Ultimate 32bit
       #7

    it's definitely a problem related to your current DNS which i guess is your ISP's?
    Try switching to OpenDNS or Google Public DNS to avoid these problems in the future or better if you run a DNS Benchmark and find out which DNS is best for you...
      My Computer


 

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