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Windows 7: "Limited Access"

05 Mar 2012   #1
Gabriela

Windows 7 Home Premium
 
 
"Limited Access"

Hi. I have a COMPAQ Presario CQ62-215DX Notebook. This laptop ran very well until the day its internet suddenly failed. When I try to connect to my WiFi connection, it says "The computer currently has limited connectivity to X". I tried troubleshooting, and it said there was a problem with my network adapter. I went to Control Panel > Hardware & Sound> Device Manager. From there, I disabled and enabled all of my adapters, but my internet was still non-functional. The problem isn't my router, because my husband and kids are connected perfectly. Is there a way to solve this issue, or do I have to get an expert to help me out? If there is a way, please state it step-by-step.

EDIT: I saw on a thread that I should try uninstalling and re-installing an updated network adapter, but how am I supposed to do that without internet?

Thank you


My System SpecsSystem Spec
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05 Mar 2012   #2
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Quote   Quote: Originally Posted by Gabriela View Post
...I saw on a thread that I should try uninstalling and re-installing an updated network adapter, but how am I supposed to do that without internet?...
Use your husband's computer to download the latest driver, then copy it to a thumbdrive or burn it to a CD or DVD. After you uninstall the current adapter you can then reinstall it from the thumbdrive or disc. :)
My System SpecsSystem Spec
05 Mar 2012   #3
Gabriela

Windows 7 Home Premium
 
 

Oh, of course! Thank you so much
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05 Mar 2012   #4
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Let us know how it goes. :)
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05 Mar 2012   #5
ianbrylle29

windows 10 64bit
 
 

I have the same problem. like every minute or so after I connected there is a yellow mark on the wifi icon. saying limited access and when i try to troubleshoot it it tells me that wireless adapter or access point problem and sometimes gateway not available. I was looking for a solution in different forums but nothing helped.
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 "Limited Access"




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