Wired Ethernet connection constantly dropping

dillenleon · 20 Mar 2012

I have an HP computer, with Windows 7 64-bit, about 4 days ago, my desktop's internet connection will continually drop out and come in ever 30 seconds or less. I have tried to reset my router and modem and it did not help. I have ran norton constantly and ran malawarbyte twice with full scan. My connection allows me to get online, but with the connection constantly dropping, i cant watch any videos because the connection will cut out and when online internet explorer will come up saying cannot display web page. Ive tried google chrome and media firefox and both have the same problem so i know its my connection and can see it dropping at the bottom right of my screen. My router is NVIDIA nForce 10/100 Mbps Ethernet. When i booted my computer up in safe mode and networking my connection was completely stable and worked great. Does anyone have any idea whats happening?

2xg · 21 Mar 2012

Hello,

If it works well in Safe Mode with Networking perhaps your Norton might be the culprit. You may uninstall Norton completely for now by using the Removal Tool. If this resolves your issue you may reinstall Norton back or perhaps try MSE, it's a great Anti-Spyware/Anti-Spyware software.

When i booted my computer up in safe mode and networking my connection was completely stable and worked great.

dillenleon · 25 Mar 2012

that was not the problem, it still did not work, i have no idea whats happening

chev65 · 25 Mar 2012

dillenleon said:

I have an HP computer, with Windows 7 64-bit, about 4 days ago, my desktop's internet connection will continually drop out and come in ever 30 seconds or less. I have tried to reset my router and modem and it did not help. I have ran norton constantly and ran malawarbyte twice with full scan. My connection allows me to get online, but with the connection constantly dropping, i cant watch any videos because the connection will cut out and when online internet explorer will come up saying cannot display web page. Ive tried google chrome and media firefox and both have the same problem so i know its my connection and can see it dropping at the bottom right of my screen. My router is NVIDIA nForce 10/100 Mbps Ethernet. When i booted my computer up in safe mode and networking my connection was completely stable and worked great. Does anyone have any idea whats happening?

If it works in safe mode than most likely something you installed recently is causing this problem.

It may be worth while to use system restore and go back to an earlier time before this program was installed.