Windows can't find the homegroup

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  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    Windows can't find the homegroup


    Hello, I'm currently using my laptop with wireless connection.
    And I need my desktop computer to work, the internet is using wire and it says that I'm connected to the internet but I can't browse the internet, I can see who's online on skype and various things.
    All this happened after I installed iTunes. Any solution?

    I've tried re-installing the network drivers
    I've tried to uninstall bonjour which was a problem to other people with similar problems
    I've tried to disable the network adapter and re-enabled it.
    I've tried to add a wireless network card into my computer, wouldn't work.
      My Computer


  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #2

    If you can post a screen shot of your ipconfig/all it would be most helpful. :)

    If this problem was caused by iTunes then you should be able to fix it by doing this...
    To fix ...
    Run MsConfig

    Under the Services tab uncheck the service called "##Id_String1.6844[... and then a bunch of numbers]" by Apple
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I threw in a screenshot of my connection also :) Thanks for the quick response btw.
    Attached Thumbnails Attached Thumbnails Windows can't find the homegroup-skit1.png   Windows can't find the homegroup-skit2.png  
      My Computer


  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #4

    The ipconfig looks fine. If the removing bonjour doesn't help try resetting winsock and we can go from there.

    It may help to reset Winsock for windows 7.

    1. Click start, type cmd in the Start Search box, right-click cmd.exe, click Run as administrator, and then press Continue.

    2. Type netsh winsock reset at the command prompt, and then press ENTER.

    Note If the command is typed incorrectly, you will receive an error message. Type the command again. When the command is completed successfully, a confirmation appears, followed by a new command prompt. Then, go to step 3.

    3. Type exit, and then press ENTER. You should be prompted to reboot, if not you should reboot and test.
      My Computer


  5. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Oh right, forgot to say that I tried that, but I'll try it once more.

    Edit: Didn't fix anything
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #6

    Have you tried running these ipconfig commands yet?

    That iTunes causes so many problems but usually it relates to the bonjour service. Have you uninstall iTunes yet?

    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns

    Is the only problem that it can't find the Home group or can you get online with your browser at all?
      My Computer


  7. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Going to try uninstalling iTunes, and I'll get back to you. Going to get something to eat, I'm starving.
      My Computer


  8. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #8

    That did not work, uninstalled iTunes and I also found Bonjour in the list. So I uninstalled that, and I stopped the Bonjour service before I created this post. Any more ideas?

    It can't find the homegroup (it should say something like "Tele2Gateway" instead of "Network") and I can't browse the internet, though I can use skype/steam and other softwares.
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    According to your ipconfig you should be online.

    iTunes may have somehow corrupted your network driver so uninstalling it and updating it may be worth while.

    Are you online or is the problem relating to "can't find Home group"?
      My Computer


  10. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #10

    chev65 said:
    According to your ipconfig you should be online.

    iTunes may have somehow corrupted your network driver so uninstalling it and updating it may be worth while.

    Are you online or is the problem relating to "can't find Home group"?
    I am online on skype and steam, but not in my browser. It can't find the website, as you saw in one of the images. And it can't find the homegroup..
      My Computer


 
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