After windows update, no internet access, good wifi connection


  1. Posts : 3
    windows 7 pro 32 bit
       #1

    After windows update, no internet access, good wifi connection


    HP laptop w/ 32 bit Windows 7 Pro. ISP is Frontier DSL. Avira Antivirus, also installed tinywall.

    With Windows firewall on, none of the browsers nor the Windows help can get through.

    Searching online for "Allowed programs and feature through windows firewall", I am pretty sure the [....] shouldn't preface every program. See the JPEG attachment.

    It couldn't restore to an earlier date. I tried to uninstall the updates and still no luck. It is likely an update issue, but I don't think that forum can help.

    This ipconfig output is with firewall disabled

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : frontier.com

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : frontier.com
    Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
    Physical Address. . . . . . . . . : 00-21-5C-0D-02-15
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::98f4:6bcd:c9dc:4aef%17(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.75(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Thursday, March 21, 2019 7:47:15 PM
    Lease Expires . . . . . . . . . . : Friday, March 22, 2019 7:47:15 PM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 385884508
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-9E-C8-16-00-1E-EC-7D-3D-3A

    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : volans.router
    Description . . . . . . . . . . . : Intel(R) 82566MM Gigabit Network Connecti
    on
    Physical Address. . . . . . . . . : 00-1E-EC-7D-3D-3A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.frontier.com:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : frontier.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\
    Attached Thumbnails Attached Thumbnails After windows update, no internet access, good wifi connection-allowedprog.jpg  
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #2

    Hi subgeeky,

    Welcome to SevenForums!

    There is a known problem with one of the latest updates causing this or a similar issue. Downloading KB4487345 has worked for a few people! Download and run KB4487345 from here => MS Update Catalog KB4487345.

    I hope this helps!
      My Computer


  3. Posts : 3
    windows 7 pro 32 bit
    Thread Starter
       #3

    I installed it but didn't solve the problem. It is marked as installed, but during restart - before it shut down, it got to 30% complete d and it shut down and restarted.
      My Computer


  4. Posts : 3
    windows 7 pro 32 bit
    Thread Starter
       #4

    Problem was semi solved by reset the windows firewall to default, but have to do it every time the puter is turned on.
      My Computer


 

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