Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: No Internet Access message when Internet is available

26 Aug 2009   #1

Windows 7
No Internet Access message when Internet is available

This is a problem that has probably been solved but I have spent some time looking for the solution without success.
Windows 7 (6.1.7100 build 7100) indicates that I have no Internet connection in spite of the fact that I can browse without any problems (see attached image).
Mostly this is not a problem except that I want to connect to an external server to upload files. Normally I use map network drive for this. When I attempt this, I fail because it doesn't see the Internet connection.
I have tried the following solutions which haven't worked
  • Disabling link scanning in AVG
  • Disabling all other network connections

Attached Thumbnails
No Internet Access message when Internet is available-netproblem.jpg  
My System SpecsSystem Spec
27 Nov 2009   #2

windows XP

I have the same problem. In my case I can use internet using dailup but I cannot use LAN since its showing the following.

I am really frustrated since I was under the impression that entering the IP config manually will work on Windows 7.

I would really appreaciate if anyone provides me a solution. THANKS.

Attached Images
No Internet Access message when Internet is available-capture.png 
My System SpecsSystem Spec
27 Nov 2009   #3

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Type cmd in search box, on start menu. Then in CMD ipconfig. Post it in a screen shot. Maybe someone can help.
My System SpecsSystem Spec

27 Mar 2010   #4

Windows 7

I have this problem also. I DO HAVE Internet access but windows 7 says I do not
Changing MAC does not help
No "Bonjour Service" thing in my services list
Happend on 2 of my computers running Windows 7 (On XP connection is ok). I suppose is 7 update
Firewall disabled does not help

Here some images:
No Internet Access message when Internet is available-sign.jpg
No Internet Access message when Internet is available-ex.jpg
No Internet Access message when Internet is available-cmd.jpg

My System SpecsSystem Spec
27 Mar 2010   #5

Windows XP - Now Windows 7 Home Premium (64-bit).

I don't have the same problem myself but two of my colleagues have had the same issue: not displayed but Internet access is absolutely fine. They are both using belkin routers and I am NOT suggesting this is a belkin problem lol. Could it be an issue with some routers and their settings? But good to hear your Internet is accessible
My System SpecsSystem Spec
27 Mar 2010   #6

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

My System SpecsSystem Spec

 No Internet Access message when Internet is available

Thread Tools

Similar help and support threads
Thread Forum
Fallback to second internet connection after internet access loss?
My computer has two network adapters connected to two different internet gateways. One is Ethernet and the other is WIFI. The Ethernet connection is first on the access order list (if you don't know what I'm talking about, see the image attached) and the WIFI is second. Today, the internet...
Network & Sharing
Internet acting strange - can't port forward - no ipv6 internet access
Hey guys I have a really frustrating problem right now and I was wondering if anyone could help me. Very recently, my forwarded ports stayed closed (even though I've definitely opened them from the router page) and configuring a static ip gets really random. I'm using a Belkin wireless...
Network & Sharing
Internet sharing via Virtual Wifi miniport drops internet access
Hi All, I have established a Virtual Wifi Miniport and would like to share my laptops internet via the Miniport. Whenever I connect my android phone with this access point, it works perfectly for a few minutes and then all of a sudden there is no internet on the phone. The phone remains connected...
Network & Sharing
Internet Access = Can't browse / No Internet Access = Nice Browsing ??
When my computer says Internet Access, I am having trouble browsing. Most pages do not load. Right now, It says no internet access for over 15 minutes and I am able to brose so much better and still going on downloading around 400 kb/s. How can this be? Why would it be? (I am on a wired...
Network & Sharing
No internet access message, can someone help please?
Hi, I have I problem which I have not been able to solve and wonder if someone might know an answer. I have 2 PCs and a Laptop on my Home network. PC 1 using Windows XP is my main computer is wired to my Belkin wireless router and accesses the internet fine with no probs. My Laptop...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:57.
Twitter Facebook Google+