No network acesss, ipv4 and ipv6 not connected

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  1. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #21

    silverdee said:
    After I reenabled the auto ip, my ipconfig reverted back to same values of the ipconfig I first posted in the first page. I tried disabling and enabling the nics but nothing happened. I also tried uninstalling and reinstalling them, but again, there was still no connection.
    do your network uses any domain or some other things? who configures your router? is your DHCP service from router?
    I don't really understand the first question. My friend configured my router. I don't know how to answer the last question either. Where do I find that out?
    There looks to be a tunnel adaptor problem to me although I can't see the rest of your ipconfig.

    Try running the file below first, save file then unzip and click on it and let it run.
    No network acesss, ipv4 and ipv6 not connected Attached Files
      My Computer


  2. Posts : 36
    Windows 7
    Thread Starter
       #22

    @vaidas3 There is only one pc on my network. My router only has two ethernet ports. One connects to the modem, and the other connects to the computer I choose to use. (So I'm switching back and forth with my desktop and laptop) My router is also a voip, so I have phone line connected too.

    I tried doing the manual config, and inputted values for the last digit of the ip address, but there was no response to the changes. When I do an Ip config, it doesn't list the term "Ip Address" like my desktop does. The only term similar to that is IPv4 ip address? I also have one network available in my home.

    Here is my ping from my desktop:

    Code:
    Pinging 192.168.254.4 with 32 bytes of data:
    
    Reply from 192.168.254.4: bytes=32 time<1ms TTL=128
    Reply from 192.168.254.4: bytes=32 time<1ms TTL=128
    Reply from 192.168.254.4: bytes=32 time<1ms TTL=128
    Reply from 192.168.254.4: bytes=32 time<1ms TTL=128
    
    Ping statistics for 192.168.254.4:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
    
    
    C:\Documents and Settings\charm>ping 192.168.254.1
    
    Pinging 192.168.254.1 with 32 bytes of data:
    
    Reply from 192.168.254.1: bytes=32 time<1ms TTL=250
    Reply from 192.168.254.1: bytes=32 time<1ms TTL=250
    Reply from 192.168.254.1: bytes=32 time<1ms TTL=250
    Reply from 192.168.254.1: bytes=32 time<1ms TTL=250
    
    Ping statistics for 192.168.254.1:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
    
    C:\Documents and Settings\charm>ping 208.67.222.222
    
    Pinging 208.67.222.222 with 32 bytes of data:
    
    Reply from 208.67.222.222: bytes=32 time=48ms TTL=50
    Reply from 208.67.222.222: bytes=32 time=46ms TTL=50
    Reply from 208.67.222.222: bytes=32 time=48ms TTL=50
    Reply from 208.67.222.222: bytes=32 time=46ms TTL=50
    
    Ping statistics for 208.67.222.222:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 46ms, Maximum = 48ms, Average = 47ms
    
    C:\Documents and Settings\charm>ping 8.8.8.8
    
    Pinging 8.8.8.8 with 32 bytes of data:
    
    Reply from 8.8.8.8: bytes=32 time=40ms TTL=45
    Reply from 8.8.8.8: bytes=32 time=57ms TTL=45
    Reply from 8.8.8.8: bytes=32 time=41ms TTL=45
    Reply from 8.8.8.8: bytes=32 time=41ms TTL=45
    
    Ping statistics for 8.8.8.8:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 40ms, Maximum = 57ms, Average = 44ms
    
    C:\Documents and Settings\charm>ping yahoo.com
    
    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    
    Reply from 98.139.183.24: bytes=32 time=127ms TTL=48
    Reply from 98.139.183.24: bytes=32 time=147ms TTL=48
    Reply from 98.139.183.24: bytes=32 time=147ms TTL=47
    Reply from 98.139.183.24: bytes=32 time=191ms TTL=47
    
    Ping statistics for 98.139.183.24:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 127ms, Maximum = 191ms, Average = 153ms
    And here's my ping for laptop. I'm not sure if I did this one right.
    Code:
    C:\Users\charm>ping 192.168.254.5
    
    Pinging 192.168.254.5 with 32 bytes of data:
    Reply from 192.168.254.5: bytes=32 time<1ms TTL=128
    Reply from 192.168.254.5: bytes=32 time<1ms TTL=128
    Reply from 192.168.254.5: bytes=32 time<1ms TTL=128
    Reply from 192.168.254.5: bytes=32 time<1ms TTL=128
    
    Ping statistics for 192.168.254.5:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
    
    C:\Users\charm>ping 192.168.254.1
    
    Pinging 192.168.254.1 with 32 bytes of data:
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    
    Ping statistics for 192.168.254.1:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    
    C:\Users\charm>ping 208.67.220.220
    
    Pinging 208.67.220.220 with 32 bytes of data:
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    
    Ping statistics for 208.67.220.220:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    
    C:\Users\charm>ping 8.8.8.8
    
    Pinging 8.8.8.8 with 32 bytes of data:
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    Reply from 192.168.254.5: Destination host unreachable.
    
    Ping statistics for 8.8.8.8:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    
    
    
    C:\Users\charm>ping yahoo.com
    Ping request could not find host yahoo.com. Please check the name and try again.
    @chev65 I tried another ip config but it doesn't list anything beyond the tunnel adapters. I ran the program you attached but when I'm prompted to 'press any key' the window disappears. This repeated after I tried to run it a couple more times. The strange thing is that my Windows 7 is a 64 bit, but when I click on ia64, the program tells me its intended for a different machine type. But with the i386, I don't get the message at all? Either way, the window disappears. Or was the program designed to be that way?
      My Computer


  3. Posts : 2,171
    Windows 7 Ultimate x64
       #23

    Go to Control Panel -> All Control Panel Items -> Network and Sharing Center and click on "Change Adapter Settings". Right click on "Local Area Connection" and select properties. Post a screenshot of that window so we can see what adapters are present.

    When you say "I also have one network available in my home", are you just saying that you only have one network?
      My Computer


  4. Posts : 36
    Windows 7
    Thread Starter
       #24

    I'm not quite sure. I'm guessing one because I have one modem. Please explain, because I don't really know.

    And here's a pic of the adapters.
    Attached Thumbnails Attached Thumbnails No network acesss, ipv4 and ipv6 not connected-screenshot.jpg  
      My Computer


  5. Posts : 2,171
    Windows 7 Ultimate x64
       #25

    Is the "Reliable Multicast Protocol" checked in your other machine?

    And yes, one modem typically means one ISP (internet service provider). There are exceptions, though. Basically just wondering why you had stated it, that's all. It's good though, the more info you provide, the easier to help.
      My Computer


  6. Posts : 36
    Windows 7
    Thread Starter
       #26

    Oh I see. Vaidas3 was asking me if I had any other available networks I could connect to. I don't have Reliable Multicast Protocol in my desktop. Just in case the information is needed that machine's os is windows xp.

    Desktop adapters:
    Attached Thumbnails Attached Thumbnails No network acesss, ipv4 and ipv6 not connected-desktop.jpg  
      My Computer


  7. Posts : 2,171
    Windows 7 Ultimate x64
       #27

    Okay, select it and then click uninstall, then okay. Then reboot and see what you've got.

    (You can always install it again later, if needed).
      My Computer


  8. Posts : 36
    Windows 7
    Thread Starter
       #28

    Still no luck. Just in case I need the Reliable Multicast Protocol later, how do I reinstall it?
      My Computer


  9. Posts : 2,171
    Windows 7 Ultimate x64
       #29

    silverdee said:
    Still no luck. Just in case I need the Reliable Multicast Protocol later, how do I reinstall it?
    Go ahead and do it now:

    In the same dialog window, click install, in the window that appears, click protocol and then add, another window opens where you can select it to reinstall it.

    Let me know when you're done.
      My Computer


  10. Posts : 36
    Windows 7
    Thread Starter
       #30

    Okay. I reinstalled the protocol.
      My Computer


 
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