Issues copying files across the network...

I have windows 7 pro 64 bit running on my box. One of the devices on my network is a media reader and a local drive connected to it. Whenever I try to transfer large files (350 mb and above) the transfer speed never displays and the copy animation runs until I get an error message telling me that Windows 7 can no longer access my media reader. Smaller files copy without issue. I've seen other posts with a similar problem but they don't appear to be exactly the same as this. Any thoughts as to why this is occurring?

Just in passing.

Network setup? What media reader? What does the error code say?

The media reader is a WD Live Plus. Network is hardwired ethernet. There is no error code per se. It just stops copying after a while and says Windows 7 can no longer access the device WDHDLIVE on the network. If I wait a bit or just reboot, it will show back up and I can access the files that are on the WD. I've noticed that it does manage to copy about 200mb before it wigs out though.

mjl1297 said:

The media reader is a WD Live Plus. Network is hardwired ethernet. There is no error code per se. It just stops copying after a while and says Windows 7 can no longer access the device WDHDLIVE on the network. If I wait a bit or just reboot, it will show back up and I can access the files that are on the WD. I've noticed that it does manage to copy about 200mb before it wigs out though.

It "feels" like some hardware issue. Is the Ethernet cat 5 cable? Are the ports 10/100, or gigabit?

I assume you have a router, switch, modem somewhere on the network. Is it 10/100 or gigabit?

Can you upload the event viewer logs for us to take a look?


Please provide us with your Event Viewer administrative logs by following these steps:


Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

The cable is cat 5e. All ports are 10/100 on the router and WD Live. It may be easier to solve this with a sneakernet approach or copy it over in smaller packets which I can do. It's just odd the little things that I find I can't readily do since switching to Win 7 64 bit. So far it isn't enough to qualify as a dealbreaker though.

mjl1297 said:

The cable is cat 5e. All ports are 10/100 on the router and WD Live. It may be easier to solve this with a sneakernet approach or copy it over in smaller packets which I can do. It's just odd the little things that I find I can't readily do since switching to Win 7 64 bit. So far it isn't enough to qualify as a dealbreaker though.

Understood.