Unidentified Network / Identifying - continuously trying to connect

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  1. Posts : 29
    Windows 7 Ultimate x64
       #1

    Unidentified Network / Identifying - continuously trying to connect


    Have just moved and my ISP is now Comcast (from Verizon). In the new location I am connecting through a router (Cisco E2000) and Network Switch (Monoprice 8 port). Desktop is Running Win7 64 bit. When trying to connect I get the "Unidentified Network" spinning that I have seen others report. It seems to be an issue between the Desktop and the Switch, as I can connect the desktop directly to the router (which works), connect a Laptop (running XP) to the same cord that the Desktop is using (works fine). I've tried disabling IPv6, netsh winsock reset, updating NIC driver etc. Help please!

    Here is the ipconfig /all. I can also post the ipconfig from the laptop connected to the same cable (which works) if that would be helpful for compare.

    C:\Users\Judy and Jon>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : JudyandJon-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connecti
    on
    Physical Address. . . . . . . . . : 00-1D-09-88-E3-16
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::45cc:66b5:b7e0:f5cb%10(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.245.203(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{14040B84-35F1-4190-B83D-0D378994EA90}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
      My Computer


  2. Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       #2

    Hi jon777, welcome to Seven Forums.

    Try this Network Connections.pdf
      My Computer


  3. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks Roderunner. Unfortunately, no luck there. First of all, seems a little different then my issue, as the "Identifying/Unidentified Network" is the only one that shows (not two networks as the picture shows). I did try the addition of the default gateway (192.168.1.1) in ipV4 and reboot, but to no avail. Also as per the document disabling/enabling the connection does not temporarily fix the problem either...

    Keep the troubleshooting coming!
      My Computer


  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #4

    Assuming that the switch has power going to it then the problem is the switch obviously enough.
      My Computer


  5. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Well, the switch works fine with the laptop plugged into the same port/cable where the desktop just spins on Identifying / Unidentified network. So I'd think it's the desktop configuration, or at least some sort of incompatability between the desktop/NIC/switch.
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #6

    jon777 said:
    Well, the switch works fine with the laptop plugged into the same port/cable where the desktop just spins on Identifying / Unidentified network. So I'd think it's the desktop configuration, or at least some sort of incompatability between the desktop/NIC/switch.
    You might want to try using a different Ethernet cable in that case. Switches are usually just plug and play.

    Maybe if you can post an actual screen shot of your ipconfig/all I might be able to spot other problems.
    Last edited by chev65; 10 May 2012 at 11:56.
      My Computer


  7. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Thanks for the help -- have tried 4 different cables that work with other devices. No luck. I've updated the NIC driver and reset the router to factory standards as well...

    C:\Users\Judy and Jon>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : JudyandJon-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connecti
    on
    Physical Address. . . . . . . . . : 00-1D-09-88-E3-16
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c162:45c0:8068:a0f2%14(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.160.242(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{9E4CB5FC-7C12-4BE3-A5D3-3F2238C35239}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Judy and Jon>
      My Computer


  8. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #8

    You aren't getting anything from the router here. Everything you mentioned here points to the switch being the problem so trying another switch might be an option.
      My Computer


  9. Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       #9

    A friend suggested to set the speed on the NIC down to 10 mbs (from Auto). It connected right away -- 100 mbs does not work, even though the card is supposed to be 10/100.

    So am guessing it is a card issue, which is an easy enough swap out. And in the meantime I can still work at 10 mbs
      My Computer


  10. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #10

    jon777 said:
    A friend suggested to set the speed on the NIC down to 10 mbs (from Auto). It connected right away -- 100 mbs does not work, even though the card is supposed to be 10/100.

    So am guessing it is a card issue, which is an easy enough swap out. And in the meantime I can still work at 10 mbs
    The 10/100/1000 switches are much better. I assumed you had this working at one time so didn't think an adjustment would help.
      My Computer


 
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