Unidentified Network- "The default gateway is not available"

RedJay · 10 May 2012

Hi, I run Windows 7 64 bit system and my laptop after connecting to the internet for quite sometime recently stopped being able to. Ever since then I've had the hardest time trying to fix it. I've tried everything i can think of, I've scoured forums and tried everything I found but still no luck. My connection is wireless and when i go into the command prompt i can't figure out what is wrong. I have even tried connecting to other internet connections with the same result "Unidentified Network". I'm fairly new with computers seeing this is the first time i've tried to fix this problem myself, any help would be appreciated. Thanks
- Jay

Roderunner · 11 May 2012

Hi RedJay, welcome to Seven Forums.
This might help. Network Connections.pdf

chev65 · 11 May 2012

This problem is usually caused from either having bonjour installed or you have a rogue default gateway.

Fix for "Unidentified Network" / No Internet Access

I think I'll send you to the original post rather than rewording it.
Windows 7 Unidentified Network, Limited Access, No Internet Connection Problem Resolved

To obtain your actual default gateway just type ipconfig/all into an elevated command prompt. If you can post the results here it would be helpful. :)

RedJay · 11 May 2012

Thank you but i have tried re installing my card and i have tried entering the setting manually many times before coming here, but when i do that it says the same thing, except in the troubleshoot it says that "DHCP is not enabled for 'Wireless Network Connection'. From here, what should I do?
P.S. The network connection pdf would not open
- Jay
This is the setting under ipconf/all after manually putting in the settings
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
Physical Address . . . . . . . . . . : 1C-65-9D-BB-97-17
DHCP Enabled . . . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-Local IPv6 Address . . . . . . : fe80::28de::7763::6d13::5263%20<Preferred>
IPv4 Address . . . . . . . . . . . . . : 172.16.0.8
Subnet Mask . . . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . . . : 172.16.0.1
DHCPv6 IAID . . . . . . . . . . . . . : 454845853
DHCPv6 Client DVID . . . . . . . . . : 00-01-00-01-14-8C-61-E0-F0-4D-A2-B6-12-DF

DNS Servers . . . . . . . . . . . . . . : 172.16.0.1
NetBIOS over Tcpip . . . . . . . . . : Enabled

Roderunner · 11 May 2012

P.S. The network connection pdf would not open
- Jay

You need to have a pdf reader installed and set to open these file types.

chev65 · 14 May 2012

RedJay said:

Thank you but i have tried re installing my card and i have tried entering the setting manually many times before coming here, but when i do that it says the same thing, except in the troubleshoot it says that "DHCP is not enabled for 'Wireless Network Connection'. From here, what should I do?
P.S. The network connection pdf would not open
- Jay
This is the setting under ipconf/all after manually putting in the settings
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
Physical Address . . . . . . . . . . : 1C-65-9D-BB-97-17
DHCP Enabled . . . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-Local IPv6 Address . . . . . . : fe80::28de::7763::6d13::5263%20<Preferred>
IPv4 Address . . . . . . . . . . . . . : 172.16.0.8
Subnet Mask . . . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . . . : 172.16.0.1
DHCPv6 IAID . . . . . . . . . . . . . : 454845853
DHCPv6 Client DVID . . . . . . . . . : 00-01-00-01-14-8C-61-E0-F0-4D-A2-B6-12-DF

DNS Servers . . . . . . . . . . . . . . : 172.16.0.1
NetBIOS over Tcpip . . . . . . . . . : Enabled

To enable DHCP you would go to your routers set up page and enable it there.
The PDF was only a reworded version of the same link I posted so you didn't miss anything there.

The second link would apply if you have anything from apple installed like iTunes or Adobe photo shop. Ensure that bonjour is not installed on your system.

I may be able to see more info in the ipconfig if you post an actual screen shot.

You will want to remove everything from your IPv4 properties and instead enable DHCP in your routers set up page. After that run save the file below, unzip and click on it, let it run till your machine reboots then please post an actual screen shot of your ipconfig/all. :)