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Windows 7: Router problem

26 May 2012   #1
Windows novice

7 home premium I think
Router problem

I'm trying to help my in-laws who live abroad in the country and have a wireless netgear router, an hp computer running windows 7, a toshiba computer, and an iPad! They had a wireless network which worked fine, till my father-in-law bought an hp computer running windows 7 which he connected up to the Internet no problem, apparently. And wirelessly. Then, my mother-in-law tried to connect her iPad and the only visible network was one with my f-i-l's name and hp written after it, not their original network. He has a Broadcom wireless card and we've tried to delete the Broadcom wireless utility, but it's still showing and not their original network which had run fine for over a year.
I'm not sure how to help them. Could this be an hp problem, or is there something wrong with their Internet, or is there something that is easily changed in the windows 7 system to allow access through their old wifi network as before? It's clearly my f-i-l's computer that's thrown the system out. Thanks, and sorry if this isn't the right forum for this

My System SpecsSystem Spec
26 May 2012   #2

win7 ultimate / virtual box

It sounds like the wireless card is acting as an access point, there should be a setting to turn this off normally under an advanced tab of your device ?

Is the WZC Managed Ethernet enabled under the same advanced tab of your device ?

what i the exact model of the network card please
My System SpecsSystem Spec

 Router problem

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