Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Att Internet connection problem. Dell Inspiron laptop, please help.

01 Jun 2012   #1

Windows 7 Home Premium 32bit.
Att Internet connection problem. Dell Inspiron laptop, please help.

Hi, I'm new to the forum for this exact problem, I'll have to start from a couple of months ago. I have had Att DSL service for years now and I play Call of Duty online of PS3. I decided that I wanted better speeds for my gaming, so I tried a new service called Excede by Wildblue. This is a satellite powered internet service, I didn't know that satellite internet was bad for gaming at the time. We were stuck with them for a couple of weeks but finally got rid of the service a couple hundred dollars later. I just now tried to reconnect our Att service today and I ran into the problem of no Default Gateway and no media server connection. I was also on the phone with an Att representative the whole time I was doing so. After hours of double-checking and failed attempts at troubleshooting, we finally gave up on the situation although I would really like my connection back TOMORROW! (A friend that I haven't played with in a while is getting to a connection tomorrow.) I then tried to take matters into my own hands, I did have a random anit-virus on my computer called K7TS (K7 Total Security) and I completely turned it off just in case of firewall encounters. Nothing has changed. However, I did get an internet connection eventually but not the way I'd prefer, it was a broadband connection which wouldn't work for my PS3 (My PS3 must be connected wirelessly due to ethernet port complications, I think it was struck by lightning.. Lol) The big mystery to me is, I think that I have to reconnect my modem (Att Motorola Netopia 2210-02 Modem) to the Att service. It's hard to do so when my computer won't even allow me to connect to the device webpage ( I'm sorry for this rather complicated problem, if pictures are required, I can probably get them. I'm writing this forum while connected to my Droid X's wifi. Please help me, I've fixed problems before but this one is seeming to be impossible to fix. Thanks in advance for any help I recieve.

My System SpecsSystem Spec
02 Jun 2012   #2

Microsoft Community Contributor Award Recipient


Hello techguy and welcome to Seven Forums.

When you were talking with AT&T did they have you reset the modem to its default settings and then let it reconfigure? Unless something happened to physically damage the modem a reset should have gotten internet connectivity.
My System SpecsSystem Spec

 Att Internet connection problem. Dell Inspiron laptop, please help.

Thread Tools

Similar help and support threads
Thread Forum
A problem with Firefox on a used/rebuilt Dell Inspiron laptop
This is a used/rebuilt Dell Inspiron 3541 laptop that I just got not to long ago. OS Win7 Home 64bit. When I am typing (like in this box for this post) it is taking anywere from 3 to 5 seconds for the words that I just typed to show up on the screen. It doesn't matter whether I use the internal...
Browsers & Mail
Internet Doesn't work in new DELL Inspiron laptop
Hi....All I recently bought Dell Inspiron 14R N4110, which came only one default partition (C:\) with Windows 7 Home Premium. But later on, I did one more partition (D:\), and I installed all drivers(which comes with Dell laptop). but some how my internet is not working properly. Sometime its...
Network & Sharing
Dell Inspiron 17R laptop keyboard
Greetings, My laptops keyboard is a special one with up to five characters on a key. I can access the keys in normal mode with no problem but I can't access the extra characters. I have tried different key combo such as ctrl shift and many more to no avail. Does the keyboard...
Hardware & Devices
Dell 1520 Inspiron Problem with Dell Wireless 1390 WLAN Mini-Card
Hello everyone I have a very pressing problem. I had Vista running on my Inspiron 1520 Laptop. I recently upgraded to Windows 7, ever since then I have had terrible trouble with my Wireless Card. The driver for the card often comes up as not being able to start I often get Dell Wireless 1390...
Upgrading My Dell Inspiron Laptop
Hey Windows 7 Users. I want to make my Laptop a lot better and faster but I'm not sure on what to upgrade. Take a look at my specs and could you tell me on what I could upgrade? I know that I cannot upgrade my Graphics Card because of Intel's Intergrated Cards but what else could I upgrade? Any...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:23.
Twitter Facebook Google+