Netgear N300 Wireless Adapter Default Gateway is not Available

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  1. Posts : 20
    Windows 7 Home Premium 64bit
       #1

    Netgear N300 Wireless Adapter Default Gateway is not Available


    So I had just finished building and setting up my new rig yesterday and today I got a Netgear adapter. I installed everything and it went fine until it started going in and out giving me the "Default Gateway" error. I searched for what is now 4 hours and tried every solution possible, but I cannot seem to fix it. I will provide any information I can, just tell me what you need.
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #2

    Welcome to Seven Forums,

    When you installed the driver for your Netgear wireless adapter, did you download the latest driver from the Netgear's site?

    Please provide an ipconfig /all for review.
    Click on Start button then type cmd , see on the top right click on it and choose Run as Administrator. From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results on your next post.
      My Computer


  3. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I used the CD that came with the adapter, but when I went to use it I checked for updates and it said the CD was up to date (I was using a wired connection to my router at the time). I will try that now.
    Attached Thumbnails Attached Thumbnails Netgear N300 Wireless Adapter Default Gateway is not Available-netgear.png  
      My Computer


  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #4

    It might be viable to go to Netgear's site to find out the latest driver for your wireless adapter.
      My Computer


  5. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I checked, I have the latest software.
      My Computer


  6. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #6

    Your ipconfig /all output looks great.

    By any chance are you using a Wireless Manager to wireless connect to your router?

    Have you tried to Power Cycle your devices?

    Run the Network Troubleshooter tool from your Windows 7 computer.
    Using the Network troubleshooter in Windows 7

    If you have not done this yet, please remove all wireless profiles stored in your computer.
    Easy Way to Delete Wireless Network Profile in Windows 7
    Re add your SSID (wireless network) that you're trying to connect to with the correct encryption.
      My Computer


  7. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    I am using the Netgear Genie to connect to my router.
    I have tried power cycling.
    Troubleshooting cannot identify anything wrong, but when I diagnose I get the "Default Gateway is not Available" message, where it fixes it, only to have it go back to the same problem a minute later.
    I deleted and re-added my network and my problem still persists, my connection will go especially fast if I try to download anything.
      My Computer


  8. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #8
      My Computer


  9. Posts : 20
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    I set it up as best I could, but I do not know what to put for the alternate DNS address and I will most likely have to wait until daytime for when I can call my ISP for that address.
    I am still experiencing the error, are there any other methods I could use to try and fix this in the meantime?
      My Computer


  10. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #10

    Things can be complicated sometimes and might take a while to resolve an issue. Can we try something else?

    Log on to Safe Mode with Networking by restarting your computer, then tap F8 and select this option.
    From here, uninstall the Netgear adapter from Device Manager, then reinstall it back.

    Then, open up a command prompt and type ping 192.168.1.254 then press enter and post the results on your next post.

    Also, is there another computer in your network that you may run the ipconfig /all command then post it here?
      My Computer


 
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