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Unable to uninstall wireless network adapters from device manager.
Hello folks.
In Windows Home Premium 64bit we encounter this problem on a machine after trying to uninstall a norton product manually.
The norton software led to serious problems of randomly emerging BSODs.
As system uninstall did not work we researched a tutorial on how to manually uninstall the soft.
It can be found here:
Enterprise Support - Symantec Corp. - How to manually uninstall the Symantec Endpoint Protection client from Windows Vista, Windows 7, and Windows 2008 R2 64-bit
Everything worked smoothly until the last three steps of the routine failed (12.-14.):
We can not uninstall/delete the wireless network adapters as described. After clicking "uninstall" there is the window that asks for confirmation (to uninstall) but after clicking "yes" the device manager window simply refreshes - and the device remains unchanged.
Disabling the affected devices does not help either since we get a "limited connectivity" error when trying to connect to our router.
Any help would be highly appreciated!
Thanks so much.
Jordan