Wireless Network Connected but No Internet Access

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  1. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #21

    chev65 said:
    Stflinch1 said:
    I need to change the channel the router is using or the one my computer is using?

    edit: answered my own question. Changed the channel to 2 after restoring ye router to factory default settings. No luck
    Do you have AVG or iTunes installed on this system?
    I used to have AVG, now I have avast. Also have itunes
      My Computer


  2. Posts : 613
    Windows 7 Ultimate x64
       #22

    I would try channel 3 personally.

    Also what firewall are you using?

    You may try a firmware update to the router as well.
      My Computer


  3. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #23

    I'm using Windows firewall, I tried disabling it and it did not help.
      My Computer


  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #24

    Stflinch1 said:
    chev65 said:
    Stflinch1 said:
    I need to change the channel the router is using or the one my computer is using?

    edit: answered my own question. Changed the channel to 2 after restoring ye router to factory default settings. No luck
    Do you have AVG or iTunes installed on this system?
    I used to have AVG, now I have avast. Also have itunes
    If you have iTunes you will want to go into Windows services and disable the one called Bonjour which installs with iTunes. The Bonjour service causes connection problems on Windows machines quite frequently.
      My Computer


  5. Posts : 613
    Windows 7 Ultimate x64
       #25

    Did you try the firmware update also?
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  6. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #26

    Hey guys, the problem is back. No bueno. I had Comcast come to check out the situation because it had to be a problem with the modem/router. Well I shit you not, my computer connected the very first time I turned it on when he was here. And it was working fine for about 2 weeks.

    Then for some unknown reason my roommate renamed the network because he was having difficulty with it. Aaaand now I'm back at square one.

    Any ideas of the cause?
      My Computer


  7. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #27

    Stflinch1 said:
    Hey guys, the problem is back. No bueno. I had Comcast come to check out the situation because it had to be a problem with the modem/router. Well I shit you not, my computer connected the very first time I turned it on when he was here. And it was working fine for about 2 weeks.

    Then for some unknown reason my roommate renamed the network because he was having difficulty with it. Aaaand now I'm back at square one.

    Any ideas of the cause?
    What problem is back? You never even let us know if it was working or not.

    So did you disable the bonjour service or not? If not you need too.

    You will also want to disable the Msoft virtual adaptor by going into Device Manager and disable it as it causes connection problems all the time, as does the bonjour service.
      My Computer


  8. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #28

    The 'no Internet access' is back.

    I did disable Bonjour right before it started working, so I thought that solved the problem. But now it's bak and Bonjour is still disabled
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #29

    Stflinch1 said:
    The 'no Internet access' is back.

    I did disable Bonjour right before it started working, so I thought that solved the problem. But now it's bak and Bonjour is still disabled
    Yes you didn't let me know you did anything about bonjour or that it fixed the problem. It really helps to report this back in here as these threads can be accessed from the internet and they help many people fix problems before they come here.

    You will want to disable the Msoft virtual adaptor as it too can cause issues.

    Also if your roommate changed the name of the wireless network you will need to either change it back or make adjustment in the wireless profile in Windows and change the SSID there.

    After that if you can post the ipconfig/all here again it would be helpful. :)
      My Computer


  10. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #30

    Sure thing, I apologize for not reporting back but life is pretty crazy right now haha

    I'll disable the virtual adapter and post a Xirrus screenshot with ipconfig and everything later tonight.

    Thanks for your help!
      My Computer


 
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