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Windows 7: Linksys router will respond to pings but wont connect to internet?

12 Jul 2012   #11
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

The fast and easy solution is simply to shut everything down unplugging the dsl or cable modem as well as the router in order to recycle power on both. You can opt to unplug the RJ-45 cable from the modem while usually not necessary.

Once the modem has sat for a half minute or so you replug that back in and allow it to resync with the ISP before doing anything else. Then you plug the router back in and fire that up to allow to re-establish itself with a brand new IP and Mac address before powering up you pc.

With the fresh detection by Windows of the active connection you should see the prompt for choosing between Home, Work, or Public appear while booting up. If not you go into the Control Panel>Network & Sharing Center and run the Network Troubleshooter tool. One option will be to troubleshoot problems connecting to certain site which wil bring you to MS once reconnection is established.

You'll find similar steps in the support section of the ISP's own pages to follow as well. You use this method whenever any one desktop or laptop gets bumped offline to get things going again.

My System SpecsSystem Spec
13 Jul 2012   #12

Windows 7 Ultimate x64

Night Hawk, you're right about that. Guess I assumed that as he's already spoken with both ISP and Linksys that they had likely gone through that a half dozen times.

Petey7, I await the pics!

And for gann17, I really wasn't posting that link expecting you to flash your router. I just wanted to make sure the 30-30-30 was a worthwhile step to try with your particular model so I went searching. And after reading the "confirmation" in that link I figured I may as well copy that link to this thread. That way it leaves it up to you to figure out how you want to proceed.
My System SpecsSystem Spec
13 Jul 2012   #13
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

When swapping ISPs going from dsl to cable internat and then later finding I needed to add a router on I found out fast how to get back online again when the connection was lost and why I was outlining the steps to take.

What all that does is refresh to re-establish the proper configuration you need between pc and ISP. Typically any PCI type nic card or router is a Plug'n'Play type device to start with while a usb network adapter will require the correct driver(s) in order to work once it is detected and installed by Windows.
My System SpecsSystem Spec


 Linksys router will respond to pings but wont connect to internet?

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