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No wireless internet - it complains about passphrase mismatch.
Clicking on internet icon and asking for wireless, it say: passphrase mismatch; I know it is the correct passphrase.
Don't know if following got anything to do with it:
Using USB wifi dongle, works on non Windows operating system.
List of available networks does not give Virginmedia15xx.. which is the default, but Virginmedia16xx.. which is an alternative. Perhaps the problem is that the passphrase is associated with Virginmedia15xx..?? Instead? of the default it say 'Broadband Connection'.
Running the fault finding wizard it say that the problem is no preferred thing is set.
Thanks any help. Not knowledgeable.