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#11
already tried the netsh commands. winsocks successfully reset and once it said that the ip reset worked on everything. still didn't fix the problem. i tried the netsh int ip reset again after it was suggested again and was told everything reset except request echo reset failed.
another thing i'm wondering is if my windows firewall is somehow the culprit. after thinking of it i tried to access it and it won't open. i've seen another post about that problem but the suggestions on how to fix the firewall don't work for me.