Scanning on a Network


  1. Posts : 400
    Windows 7 Home Premium (Retail) Full version - With SP1
       #1

    Scanning on a Network


    I am not sure if this is a Win 7 problem, MS Office problem or whatever. If I have posted this inappropriately, please forgive and I will go away.

    I am running Office 2003 under Windows 7 RC. My HP All in One Photosmart 2575 is connected to my network via the router and prints just fine. However, Microsoft Office Document Scanning does not recognize the device as a scanner. The 'Choose Scanner' box is empty. If I connect the All in One to a USB port, Document Scanning finds the scanner and it works as expected.

    What must I do to get the All in One to be detected as a scanner under Win7 when connected as a network device?

    Thank you very much.
      My Computer


  2. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #2

    Hi,

    Unfortunately this is a regular issue with MFD type printers where the printer firmware includes the code required for network use but the scanner firmware does not.

    Unless you have a printer/scanner which support network printing (not common in the SOHO area I am unaware of anything that can add the functionality

    I would be pleased to be proved incorrect in this if anyone knows of proven solutions
      My Computers


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    jsquareg said:
    I am not sure if this is a Win 7 problem, MS Office problem or whatever. If I have posted this inappropriately, please forgive and I will go away.

    I am running Office 2003 under Windows 7 RC. My HP All in One Photosmart 2575 is connected to my network via the router and prints just fine. However, Microsoft Office Document Scanning does not recognize the device as a scanner. The 'Choose Scanner' box is empty. If I connect the All in One to a USB port, Document Scanning finds the scanner and it works as expected.

    What must I do to get the All in One to be detected as a scanner under Win7 when connected as a network device?

    Thank you very much.
    There is thread here that tells you how to do this (search for installing networked printer), I think the solution was something like inwsstalling it locally first then as anetworked device. You should check the thread though.

    Good luck

    Ken
      My Computer


  4. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #4

    Hi Ken,

    Are you saying that the proceedure works for the scanner function as well as the printer?

    I've never had any luck with my epson
      My Computers


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    Nigel

    The OP that suggested the fix for installing it locally first had an all in one printer that wasn't able to print or scan. He didnt specify after the fix if the scanning worked but I suspect if it didn't he would not have been so happy about the fix. It cant hurt and would be interesting to know. I only have local printers.

    Ken
      My Computer


  6. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #6

    I've never got it to work with other that specifically network aware scanners in the past, although I'm not sure if Homegroups bring any new features with regards to network scanning.

    Will have to check things when I can get the other half off the laptop
      My Computers


  7. Posts : 400
    Windows 7 Home Premium (Retail) Full version - With SP1
    Thread Starter
       #7

    Thanks to all who replied.

    As it turns out, I think, no Windows or Office software will scan across a network. It looks like I will have to go to some 3rd party software if I want to do that. Think I will pass :)

    Thanks again.
      My Computer


 

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