Solved how to delete bonjour file and fix the network problems?

abuh11 · Aug 14, 2012

whenever i turn on my pc, i have to wait 1 minute then i have to pull out the Ethernet cable and then put it back in again for the internet to work, i think this is due to bonjour, if it is can someone please help, if it is not, can someone please tell me what they think it is. many thanks.

dtxx · Aug 14, 2012

A few things come to mind here.

Are you using DHCP/automatic addressing? Run ipconfig /all from a command prompt and write down your IP address and subnet mask. Then try manually assigning the address and see if that fixes the problem.

Open the start menu and type services.msc in the search box, and click on the Services item that comes up. Check to see that DHCP service is started. Alternatively you could type "sc query dhcp" at a command prompt.

Also, what type of network hardware do you have? Can you try plugging in to a different port on your switch/router?

gregrocker · Aug 14, 2012

Work through these Troubleshooting Steps for Windows 7 establishing a Clean Boot, checking the logs for repeat errors, utilizing System Resources to find Solutions to problems, and all others.

Post back results as we may have more steps based on your feedback.

abuh11 · Aug 14, 2012

thanks dtx, However could you please explain what "DHCP/automatic addressing" is, sorry not an expert on this. How do i manually assign the address. Oh and the DHCP (whatever it is0 is started under services.

abuh11 · Aug 14, 2012

thanks dtx

However could you please explain what "DHCP/automatic addressing" is, sorry not an expert on this. How do i manually assign the address. Oh and the DHCP (whatever it is0 is started under services.

abuh11 · Aug 14, 2012

ok thanks gregrocker, i will try each step and report back with any updates or news

thanks for now.

chev65 · Aug 15, 2012

abuh11 said:
whenever i turn on my pc, i have to wait 1 minute then i have to pull out the Ethernet cable and then put it back in again for the internet to work, i think this is due to bonjour, if it is can someone please help, if it is not, can someone please tell me what they think it is. many thanks.

If Bonjour is causing problems you can just disable the service in Windows services.

Type services.msc into the run box to open Windows services, find the Bonjour service and disable it.

This is typically all it takes to prevent Bonjour from causing problems with your network interface.

Or you could try uninstalling it by following the directions in the link below. Good luck on Bonjour showing up in Add/Remove programs.
http://www.geckoandfly.com/2501/how-to-remove-and-uninstall-bonjour-mdnsresponderexe-process/

If you are still having problems please post a screen shot of your ipconfig/all.

karlsnooks · Aug 15, 2012

abuh,
Control Panel | Programs and Features| right-click on BonJour | choose uninstall.

bonjour is the source of many problems

if your problem still exists after working thru the list from Greg, let us know.

abuh11 · Aug 15, 2012

thanks for this carlsnooks

however, on my pc, bonjour is not a program so i can not uninstall it, it is just a file in my c drive,

i am still working through the troubleshooter by Greg.

thanks anyway.

karlsnooks · Aug 15, 2012

What is bonjour if it is not a program?
Where on your C drive is bonjour?

abuh11 · Aug 15, 2012

i go into c drive, then programs x86 and then there is a file called bonjour, it it there are two things, first one is called mdnsReponder.exe and second one is mdnsnsp.dll

gregrocker · Aug 15, 2012

What makes you think Bonjour is causing the problem? Are there errors in the logs for Bonjour?

Look at Control Panel>Programs and Features now for Bonjour service which is almost always listed if installed.

If not there, did you previously uninstall it? It might be stuck.

If that's the case, uninstall Itunes completely, then reinstall it for the purpose of uninstalling Bonjour correctly and completely.

Use Revo Uninstaller - How To Completely Uninstall Programs

karlsnooks · Aug 15, 2012

abuh,
Because I'm curious about that not showing up in the list of installed programs;

CCleaner | Tools (left-hand column) | Install tab | is BonJour listed there?

Link to CCleaner in my signature.

abuh11 · Aug 15, 2012

i have not got itunes, i have photpshop cs3, i heard that i can also come from adones cs3 software, anyway, it is not on revo or on windwos unsitall, it is just a folder in c drive.

what do you think i should do?

gregrocker · Aug 15, 2012

Is this showing up in the error logs? Or are you just bothered by the folder? If so, look inside the folder for an uninstaller .exe to run, or just delete the folder.

Was bonjour listed in the Startups or Services you disabled in msconfig when you established a Clean Boot per the tutorial?

If neither then it likely isn't the problem so continue working through the steps to look for other clues.

I would also flush the DNS cache to see if it solves your networking problem:

Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

If this doesn't help then look more closely at the logs shown in troubleshooting tutorial, for networking related errors logged at startup, google the exact text and identifying number of these errors or post back a screenshot of them, to research how others solved them.

karlsnooks · Aug 15, 2012

abuh,
If it does NOT show up in CCleaner,then:

Rename the BonJour folder to BonJourSvd.

abuh11 · Aug 15, 2012

what will that do?

karlsnooks · Aug 15, 2012

any program that tries to reference the folder will not find the folder.

abuh11 · Aug 15, 2012

ok, i will try it.

however, could this possibly affect my system.

also, if this is not the problem, what else do you think could be causing it.

karlsnooks · Aug 15, 2012

How about reviewing the posts to you and answering specifically the questions and instructions given.

Solved how to delete bonjour file and fix the network problems?

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