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Windows 7: Trouble connecting to wireless router

19 Aug 2012   #1

Windows 7 Home Premium 64-bit
Trouble connecting to wireless router

Windows 7 Home Premium / 64-bit (laptop)
Hauwei HG655d (wireless router)

I have recently moved to the Netherlands and now in an apartment with a common internet that 3 people, including myself are sharing from. I have been unable to hook up my own wireless router and cannot figure out how to solve this. As of now I am hard wired into the wall where the internet is working. When I plug in my wireless router I lose all internet.

When plugged in these are the lights:

(green)--(off)--(off)---------------------------(green)-(green/blink)-(red phone)

If I plug in a cable from Lan1 to my computer I still get nothing

I'm not the most tech friendly person but I do know how to set up my computer. Am I unable to hook it up because of the main shared modem or what? Customer service will charge me about 1.00euro a minute so I figured I'd try here first.

Thank you

My System SpecsSystem Spec
19 Aug 2012   #2

Windows 7 Ultimate x64

Are you are plugging your modem into another modem or Access point?
If so you will need to log in to "YOUR ROUTER" through the GUI/Browser disable DHCP, and power cycle it. Now when your plugging your router in via ethernet plug it into a LAN port...not the internet port...but one of the 4 LAN Ports
Unplug and plug it in.
My System SpecsSystem Spec

 Trouble connecting to wireless router

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