No internet access


  1. Posts : 5
    Windows 7 Professional 64-bit
       #1

    No internet access


    Hi,

    I'm having trouble connecting to the net. 2 days ago it was all working fine, then yesterday i turned my laptop on to find that i couldn't connect. There weren't any updates performed that i know of before it stopped working, and the most annoying part is that my flatmates can still connect on their laptops.

    I connect wirelessly, but have tried plugging in and still a no go. I've tried resetting the modem (an HG556a), restarting my laptop, removing the connection and creating a new one. My network card is an Intel Centrino Advanced N 6230 (driver version 14.1.2.3, i couldn't figure out if that's up to date or not)

    After searching for solutions I've tried disabling my firewall and the ipconfig netsh winsock reset although i don't know if i needed to being windows 7. Now i have no idea what else i can try, so here I am.

    Thanks for any help,
    Nathan
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #2

    Any indication in Device Manager of a problem (yellow marks)?

    Also, from Device Manager, expand Network Adapters then right click on your Wireless and LAN devices and Uninstall them. Reboot and Win 7 will rediscover them and reload the drives. Might help.
      My Computer


  3. Posts : 5
    Windows 7 Professional 64-bit
    Thread Starter
       #3

    I dont have any yellow marks but tried that anyway and no luck
      My Computer


  4. Posts : 1
    Windows 7 Home Premium 64 Bit
       #4

    Tʀʏ ᴜɴɪɴsᴛᴀʟʟɪɴɢ ʏᴏᴜʀ Nᴇᴛᴡᴏʀᴋ Aᴅᴀᴘᴛᴇʀs ᴀɴᴅ Fɪɴᴀʟʟʏ Rᴇʙᴏᴏᴛ ʏᴏᴜʀ Sʏsᴛᴇᴍ.
      My Computer


  5. Posts : 5
    Windows 7 Professional 64-bit
    Thread Starter
       #5

    I just did a system restore and now its all fine again. i guess something did update weirdly? i dont remember looking at anything dodgy but maybe.

    oh well thanks for your help anyway, always good to learn new things to try for next time.
      My Computer


  6. Posts : 6,285
    Windows 10 Pro X64
       #6

    Do you have Updates set to download and install automatically? If so you might want to change that to Notify instead. That way you can look at the updates before installing them. May not be any clue there of what caused the problem but worth looking at.
      My Computer


  7. Posts : 5
    Windows 7 Professional 64-bit
    Thread Starter
       #7

    Usually automatically which i will change.

    After shutting down last night and turning back on thismorning i cant get on the net again... I did update java before shutdown but that was it. No idea how to solve this issue..
      My Computer


  8. Posts : 6,285
    Windows 10 Pro X64
       #8

    Do another System Restore.
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    dellxps15 said:
    Usually automatically which i will change.

    After shutting down last night and turning back on thismorning i cant get on the net again... I did update java before shutdown but that was it. No idea how to solve this issue..
    Do you have McAfee installed on this machine?

    You have no Internet access and/or see error messages from McAfee on your computer
      My Computer


  10. Posts : 5
    Windows 7 Professional 64-bit
    Thread Starter
       #10

    Yes I'd say McAfee was the problem. I still have internet connection after rebooting. Little bit annoying that being the problem but i guess its all good now.

    Thanks for the help :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:59.
Find Us