Error 800 when trying to connect to VPN

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  1. Posts : 57
    Windows 7 Ultimate 32bit
       #1

    Error 800 when trying to connect to VPN


    I've been having trouble connecting to the vpn server that i usually connect to
    sometimes it might take a few tries to get it working but ever since thursday i've been getting the 800 error any solutions?
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  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #2

    Hello,

    Do you have the latest firmware in your router? It might help upgrading it.
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  3. Posts : 57
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    I don't know i'm on laptop using wifi
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  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #4

    Where are you getting internet connection from? Your own broadband connection or public hotspot?
    If you are connected thru your own router, this is what I meant my updating the firmware.

    Have you tried a wired connection and see if you can replicate your issue?
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  5. Posts : 57
    Windows 7 Ultimate 32bit
    Thread Starter
       #5

    No i haven't tried a wired connection cause i don't know how to
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  6. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #6

    I never got an answer regarding to this:
    Where are you getting internet connection from? Your own broadband connection or public hotspot?
    If you are connected thru your own router, this is what I meant my updating the firmware.
    You will need a network cable connected directly to a router to be wired directly. This will be an opposite of a wireless connection.
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  7. Posts : 57
    Windows 7 Ultimate 32bit
    Thread Starter
       #7

    Well i ping the site and i got this message

    Sending a request 'ping' on sshour.com [173.231.24.13] with 32 bytes of data:

    Timeout exceeded demand.
    Timeout exceeded demand.
    Timeout exceeded demand.
    Timeout exceeded demand.

    Ping statistics for 173.231.24.13:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
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  8. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #8

    The site is being blocked by my Netgear firewall, try using a different connection outside your network and see if you can access the site. If you can't access the site perhaps they are doing some type of maintenance.
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  9. Posts : 57
    Windows 7 Ultimate 32bit
    Thread Starter
       #9

    Well i use another vpn now so i stopped using sshour but thanks anyways! ^^
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  10. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #10

    Thanks for the update, glad to hear that your issue is sorted.
      My Computer


 
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