"DNS Server Isn’t Responding" error msg for my Office 365 website


  1. wtlinc
    Posts : 2
    Windows 7 Home Premium 64bit
       New #1

    "DNS Server Isn’t Responding" error msg for my Office 365 website


    First time ever with this problem...
    Starting a few days ago, on my home network, I've been unable to see or edit my Office 365 Sharepoint website (www.wtlinc.net) on IE or Chrome. This is only a problem on my home network. The site is visible on networks outside mine. Further, I only have this problem with my website. I can see all other websites I normally visit (including this one). Last, I've not blocked my site accidentally.

    My modem/router is an Actiontec GT784WN.

    After much back and forth with Sharepoint Tech Support, they can find nothing wrong with the site.

    The error message I receive is "DNS Server Isn't Responding". My ISP (DSL Extreme) is no help. I'm about to call Actiontec.

    Any educated guesses/solutions will be much appreciated. Thanks.
    Attached Thumbnails Attached Thumbnails -dns-server-problem.jpg  
    Last edited by wtlinc; 02 Sep 2012 at 18:14. Reason: Attachment
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  3. wtlinc
    Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       New #2

    My website was blocked by my ISP: DSL Extreme.
    DSL Extreme tries to save money by blocking the DNS Server for MS Office 365.

    Don't use DSL Extreme for your ISP if you have a business website.
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