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Windows 7: Copying files from Win 7 64 to WD Live Hub reboots PC.

13 Oct 2012   #1

Windows 7 64biy
Copying files from Win 7 64 to WD Live Hub reboots PC.


I have two laptops on my network both wireless, I also have a WD Live Hub on it too but that's hard wired into the router.

When I copy over large files to the WD box from either PC, sometimes more often than not (randomly) it will at some stage just reboot the PC, no warning nothing, Just windows restarts. I can then start the copy off again and it might work it might not.

There is no set pattern to this and its annoying that if you walk away while copying then you don't know if the copy is 100% successful because you come back and the machine is stilling there with nothing on the desktop and quite happy. Has the copy finished or has the machine restarted!?! I have to leave another window open to be 100% sure.

The second laptop is slightly different to the first in that does a BSOD memory dump when it happens and then reboots once its dumped 100% of the memory, where as the first just restarts instantly.

I don't know if anyone else is having or had this type of issue, is it because its the 64bit OS? I'm sure before when I had XP on both machines this never happened so its only since I upgraded them to 7 64bit but that was a long time ago.

I only get this issue when copying files to my WD box, the rest of the time - playing games, browsing the net, watching movies, the laptops are fine...

Can anyone help?

My System SpecsSystem Spec
13 Oct 2012   #2

7 x64

Then it is a hardware fault in the system. Could be a heat issue or some faulty hardware.

What make and model Router are you using?
My System SpecsSystem Spec
14 Oct 2012   #3

Windows 7 64biy

The router is very new (6 months old) and is a BT business hub. I have no problems with it or the laptops and as I said I have 2 laptops doing the same thing.

After a reboot of the PC if I try and copy the file again it can work fine and the router hasn't been touched and surely its unlikely that a hardware fault in the router would cause windows to reboot on two different machines?
My System SpecsSystem Spec

14 Oct 2012   #4

Windows 7 Ultimate 64bit

If you copy large files between the 2 laptops, will both reboot?
I have a live hub as well and copy 2gb files over with no issue, just my setup is all wired.
My System SpecsSystem Spec

 Copying files from Win 7 64 to WD Live Hub reboots PC.

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