New wireless router but DNS isn't responding


  1. Terri1990
    Posts : 2
    Windows 7
       New #1

    New wireless router but DNS isn't responding


    Im new to this forum and really need some help!
    I've just bought a new wireless router as we were having trouble with our old one cutting out etc, the only problem is with the new wireless router it keeps saying DNS isn't responding and there is no interent access but the wireless connects to the computers, but then if we plug our old one back in it connects straight away.
    Can anyone help on how to get the new router working :)
    Thankyou
    Last edited by Terri1990; 19 Oct 2012 at 08:19. Reason: added extra info
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  3. Parman
    Posts : 881
    Windows 7 Ultimate x64
       New #2

    If you have a modem i would suggest you resetting it, Then turning your new router on. This should allow them to sync up with each other.

    If that doesnt work please post a screenshot of the IPconfig /all command.

    USE OPTION TWO
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  4. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #3

    Terri1990 said:
    Im new to this forum and really need some help!
    I've just bought a new wireless router as we were having trouble with our old one cutting out etc, the only problem is with the new wireless router it keeps saying DNS isn't responding and there is no interent access but the wireless connects to the computers, but then if we plug our old one back in it connects straight away.
    Can anyone help on how to get the new router working :)
    Thankyou
    Assuming that you have typed to valid DNS servers into the new routers settings for DNS servers.... Google DNS is a good place to start at 8.8.8.8 and 8.8.4.4

    Have you tried going into Device Manager and disable the Microsoft Virtual WiFi miniport adaptor?

    This Virtual adaptor sometimes causes connection and DNS issues when it's activated. It's only used for creating a hosted wireless network.

    Other DNS problems can usually be sorted out by following some of the suggestions in the link below. :)

    Windows 7 DNS server not responding
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