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Windows 7: Group Policy Issue: A service failed message and XBOX Won't connect

04 Nov 2012   #1

Windows 7 Home Premium 64 bit
Group Policy Issue: A service failed message and XBOX Won't connect

Hi and thanks for any help, hope this is in the right spot.

1. Pop stating a service failed to start. Happens every boot up.
2. Event ID's 7000 and 7009 each time.
3. XBox lost connection as extender and will not reconnect (I do understand this completley so the setup side is not an issue)
4. Group Policy related which is why I posted here misguided or not.
5. The group polcy service can not be started manually everything is grayed out.
6. Enabling the servce in prompt results in access deined.

Why I am stupid:
1. I got to playing around with permission in an attempt to run yamm (update video files automatically for media center to display info).
2. This was done in c prompt which I don't normally use.
3. Think I broke something =-(
4. I did not imediatly notice an issue so maybe not or it manifested after a reboot which normally I do only once a week or longer. But since I know some of what I was doing was definitly touching persmissions and policies I should own up to it.

Event ID Details:
1. Event ID: 7000 = "The Group Policy Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion."
-Provider[ Name] Service Control Manager[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}[ EventSourceName] Service Control Manager
-EventID7000[ Qualifiers] 49152
Version0Level2Task0Opcode0Keywords0x8080000000000000-TimeCreated[ SystemTime] 2012-11-04T12:29:19.619240300Z
EventRecordID23437Correlation-Execution[ ProcessID] 564[ ThreadID] 568
param1Group Policy Clientparam2%%1053
2. Event ID: 7009 "A timeout was reached (30000 milliseconds) while waiting for the Group Policy Client service to connect."
-Provider[ Name] Service Control Manager[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}[ EventSourceName] Service Control Manager
-EventID7009[ Qualifiers] 49152
Version0Level2Task0Opcode0Keywords0x8080000000000000-TimeCreated[ SystemTime] 2012-11-04T12:29:19.619240300Z
EventRecordID23436Correlation-Execution[ ProcessID] 564[ ThreadID] 568
param130000param2Group Policy Client

My System SpecsSystem Spec
04 Nov 2012   #2

Windows 7 Home Premium 64 bit

I hate bumps but I am really lost with this issue. I have tried searching I've done every tip or trick ever mentioned.
Spyware removal steps done.
Did the scr deal from command prompt.
Compared HK values
Made both admin and me (only other user) with all privledge and made my account owner.
Compared Windows features to stock (they are)
Compared the service requirements and ensured they are loaded.
Compared services which should be on automatic start and they are...

Someone *has* to have some ideas...
My System SpecsSystem Spec
17 Feb 2013   #3

Windows 7 64 bit


The crash of your computer after Windows Updates most probably caused that.

I had this issue on my laptop since November, and it really bugged me. I sifted through the event log and found the pattern of events that preceded the issue, and, probably, caused it.

In short, the pattern is as follows: Windows updates run automatically as scheduled, and when reboot is initiated after the updates are finished, the computer crashes (probably during reboot sequence). When it boots up, it reports that the last shutdown was unexpected, and the issue begins to occur.

I spent 2 days trying to dig out a solution from the Internet, to no avail, until I came across this page. It doesn't say anything about this particular problem, but it gives more information about SVCHOST process that starts many services, including Group Policy Client. It looks like during reboot a vital registry settings were lost during crash and Group Policy Client "don't know" how to start. Let me explain:

There are two places to look in the registry:
  1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services this path should contain gpsvc key (a folder), which is responsible for service parameters and configuration. I found that the key was intact, so, you do not touch anything here - just check that the key exists.
  2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SVCHOST This is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present there.
  • There must be Multi-String value called GPSvcGroup. My laptop was missing it. So, you should create multi-string value named GPSvcGroup and assign it value GPSvc.
  • Next, you must create a key (a folder) and name it GPSvcGroup - this key normally should be there, but, again, it was missin on my laptop.
  • Then open newly-created GPSvcGroup folder and create 2 DWORD values:
  1. First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
  2. Second is called CoInitializeSecurityParam and it must have value of 1.
Once you complete all steps above, reboot the computer and the problem will be fixed.

Video walkthrough for those who are not very technical is here: "Windows cannot connect to Group Policy Client services" how to fix. - YouTube

I am so relieved I was able to fix it, and hope this will help others with the similar issue.
My System SpecsSystem Spec


 Group Policy Issue: A service failed message and XBOX Won't connect

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