Windows 7 connects to router yet says No Internet Access

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  1. Posts : 7
    Windows 7 Home Premium 64bit
       #1

    Windows 7 connects to router yet says No Internet Access


    Earlier today, internet explorer stopped responding and after closing it and reopening it I was brought to the 'Internet explorer cannot display the webpage' in the taskbar my wireless connection status reads 2WIRE625 connected but No internet access, 2 othe machines in my house are wirelessly connected and have no problems. I have tried connecting to public wifi sources and via wired connection to my router and I experience the same results. As I began to bumble around various forums troubleshooting, it now reads 'Internet Access' as if everything were sound, but the connection problems remain. I don't know what to do, and I am unhappy.
      My Computer


  2. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #2

    kptkwantum256 said:
    Earlier today, internet explorer stopped responding and after closing it and reopening it I was brought to the 'Internet explorer cannot display the webpage' in the taskbar my wireless connection status reads 2WIRE625 connected but No internet access, 2 othe machines in my house are wirelessly connected and have no problems. I have tried connecting to public wifi sources and via wired connection to my router and I experience the same results. As I began to bumble around various forums troubleshooting, it now reads 'Internet Access' as if everything were sound, but the connection problems remain. I don't know what to do, and I am unhappy.
    It sounds like winsock or the network stack is messed up so it may help to reset them.

    Unzip the file below and run the file, let it run until your machine reboots itself.

    Post the ipconfig/all after that if possible.
    Windows 7 connects to router yet says No Internet Access Attached Files
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I ran your program and my computer restarted like you said, but I don't notice anything different as far as my connection problem goes

    Here's my ipconfig

    Windows IP Configuration
    Host Name . . . . . . . . . . . . :
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gateway.2wire.net
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2200
    Physical Address. . . . . . . . . : 9C-4E-36-3B-C0-30
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::8c41:22a3:b8e9:7a3c%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, January 02, 2013 11:42:04 PM
    Lease Expires . . . . . . . . . . : Thursday, January 03, 2013 11:42:04 PM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connecti
    on
    Physical Address. . . . . . . . . : 3C-97-0E-16-A5-DB
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{FBFEC396-D6C3-4183-A497-B9DB2E09449B}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.gateway.2wire.net:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
      My Computer


  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #4

    This all looks good, says you should be online. Which anti virus software do you have installed?

    Which DNS servers are you using? Should be typed into your routers settings.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I had already just uninstalled my Norton Anti-virus for fear it was the problem, however I don't know what you mean by which DNS servers I am using, sorry
      My Computer


  6. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #6

    Did you use the Norton uninstall tool?

    Norton can be difficult to remove and very problematic when it comes to internet connections.

    The link below has the download.

    http://www.zimbio.com/AntiVirus+Soft...install+Norton
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    That didnt help either unfortunately, but if this means anything, the Internet Explorer tab that would usually display the name of the webpage reads ieframe.dll moments before it arrives on 'webpage can not be displayed' ....helpful?
      My Computer


  8. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    perhaps also of note, after about 20 minutes, the status icon will say 'Internet Access' yet neither of my browsers (chrome and IE) or my Steam client will be able to connect to the internet
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    Maybe if I could see a list of the installed programs from add/remove programs, because something on your system is preventing you from making contact with the internet. The ipconfig says you should be online.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    I took a few screenshots, but I'm not really sure how to post them on here... I added them as attachments, its 5 .png on my flashdrive...
    Attached Thumbnails Attached Thumbnails Windows 7 connects to router yet says No Internet Access-1.png   Windows 7 connects to router yet says No Internet Access-2.png   Windows 7 connects to router yet says No Internet Access-3.png   Windows 7 connects to router yet says No Internet Access-4.png   Windows 7 connects to router yet says No Internet Access-5.png  

      My Computer


 
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