internet does not work on laptop but works on other devices


  1. Posts : 319
    Microsoft Windows 7 Professional 64-bit
       #1

    internet does not work on laptop but works on other devices


    I am having an issue that has been an on and off problem for the past month. I currently am using a browser called torch which is a chrome style browser. But my main browser is firefox. Whenever firefox is open I cannot browse the web and when I try web pages do not load on any browser that I try to use, although I am able to use both ipads that are in the house and any applications/programs works fine with the internet. But ones I close firefox all other web browsers on my laptop work fine. What could potentially cause this and what other details could I include that would be more helpful to you guys thanks in advance I have already attempted to restart my modem several times.
      My Computer


  2. Posts : 427
    Windows 7/64 HPremium.
       #2

    This may be a conflict between browsers, but first: have you updated Firefox recently? Or do you have it set to update automatically?

    This might help, it's from FF Help pages:
    Fix slowness, crashing, error messages and other problems | Firefox Help

    Scroll down to "Fix problems connecting to Websites after updating Firefox."

    Using the FF Help can give you great assistance. (Menu Bar, top left in FF, click "Help".)
      My Computer


  3. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #3

    thanks guys ill have to try this when my computer shows signs of this issue again
      My Computer


  4. Posts : 319
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #4

    Bertison said:
    This may be a conflict between browsers, but first: have you updated Firefox recently? Or do you have it set to update automatically?

    This might help, it's from FF Help pages:
    Fix slowness, crashing, error messages and other problems | Firefox Help

    Scroll down to "Fix problems connecting to Websites after updating Firefox."

    Using the FF Help can give you great assistance. (Menu Bar, top left in FF, click "Help".)
    I have it set up automatically but i recently reinstalled firefox so I believe I have the most updated version
      My Computer


 

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