TWO PROBLEMS-urgent help needed

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  1. Posts : 36
    Windows 7-Home Edition
    Thread Starter
       #21

    How do I do that? The screenshot capture?
      My Computer


  2. Posts : 881
    Windows 7 Ultimate x64
       #22

    updated my previous post check it.
      My Computer


  3. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #23

    Default gateway set to 0.0.0.0 is most definitely wrong.

    As Parman mentioned, we need IPCONFIG data. You can create the text file as Parman told you here, or following these instructions:
    1. Open Command Prompt
    2. Type ipconfig /all, hit Enter
    3. Right click anywhere in Command Prompt window, select Select All from context menu
    4. Hit Enter (this is the Command Prompt keyboard shortcut to copy selected content to clipboard)
    5. Open Notepad, paste copied Command Prompt content to it
    6. Save file as .txt
    7. Attach it to your post


    Kari
      My Computer


  4. Posts : 36
    Windows 7-Home Edition
    Thread Starter
       #24

    Thanks guys for your help. I have to go now. I surely post a pic tomorrow night.

    Here it is.


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Home>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Home-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter New Profile1:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : New Profile1
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 10.0.3.75(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 0.0.0.0
    DNS Servers . . . . . . . . . . . : 196.44.128.146
    196.44.136.165
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
    Physical Address. . . . . . . . . : 00-1E-65-93-A1-DA
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
    Physical Address. . . . . . . . . : 00-1F-16-C8-75-F1
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::345c:5b85:cf96:df1d%11(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.223.29(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 234888982
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-30-9C-BE-00-1F-16-C8-75-F1

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{2C7F7D53-3D92-462A-9684-8BCCD907C309}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{4BCB01BF-16A8-4A50-B35E-282ED039F4CD}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{C39A144B-2172-4827-92E9-9B08D7823528}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:8b9:28cf:f5ff:fcb4(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::8b9:28cf:f5ff:fcb4%15(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Home>
      My Computer


  5. Posts : 36
    Windows 7-Home Edition
    Thread Starter
       #25

    Kari said:
    Default gateway set to 0.0.0.0 is most definitely wrong.

    As Parman mentioned, we need IPCONFIG data. You can create the text file as Parman told you here, or following these instructions:
    1. Open Command Prompt
    2. Type ipconfig /all, hit Enter
    3. Right click anywhere in Command Prompt window, select Select All from context menu
    4. Hit Enter (this is the Command Prompt keyboard shortcut to copy selected content to clipboard)
    5. Open Notepad, paste copied Command Prompt content to it
    6. Save file as .txt
    7. Attach it to your post


    Kari

    Posted as requested.

    P
      My Computer


  6. Posts : 36
    Windows 7-Home Edition
    Thread Starter
       #26

    parman said:
    There should be a lot more information then that. Post a screen shot if you need to.

    Sweetmusicman1 said:
    Yep. Dongle is connected to laptop.
    Yes its connected, but are you connected to the internet from the dongle.


    type in the command:
    ipconfig /all > c:\ipconfig.txt

    Then navigate to c:\ and attach the txt file to your next reply.
    Dont think that is correct as nothing is happening.
      My Computer


  7. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #27

    Do you have iTunes installed on your PC? Or Safari browser? If you check running services on your PC is Bonjour service running?

    This 0.0.0.0 Default gateway thing is sometimes caused by the Bonjour service. Read this Microsoft support article: The Default Gateway may have been set to 0.0.0.0 on a Windows Vista-based or later OS running Apple

    On that page you will find a Microsoft Fix It button:

    TWO PROBLEMS-urgent help needed-2013-01-14_203455.png

    Click it (or the button here above!) to apply an automatic fix for this issue. It downloads a small installation packet to your computer, accept the download and run the program following on-screen instructions.

    When done, reboot and test, come back here to tell if the default gateway has been changed to something that your Playstation will accept.

    Kari
      My Computer


  8. Posts : 881
    Windows 7 Ultimate x64
       #28

    Sweetmusicman1 said:
    parman said:
    There should be a lot more information then that. Post a screen shot if you need to.

    Sweetmusicman1 said:
    Yep. Dongle is connected to laptop.
    Yes its connected, but are you connected to the internet from the dongle.


    type in the command:
    ipconfig /all > c:\ipconfig.txt

    Then navigate to c:\ and attach the txt file to your next reply.
    Dont think that is correct as nothing is happening.
    There should be a file in your c: drive called ipconfig.txt but it doesnt matter anymore. your output was posted.
      My Computer


  9. Posts : 36
    Windows 7-Home Edition
    Thread Starter
       #29

    Kari said:
    Do you have iTunes installed on your PC? Or Safari browser? If you check running services on your PC is Bonjour service running?

    This 0.0.0.0 Default gateway thing is sometimes caused by the Bonjour service. Read this Microsoft support article: The Default Gateway may have been set to 0.0.0.0 on a Windows Vista-based or later OS running Apple

    On that page you will find a Microsoft Fix It button:

    TWO PROBLEMS-urgent help needed-2013-01-14_203455.png

    Click it (or the button here above!) to apply an automatic fix for this issue. It downloads a small installation packet to your computer, accept the download and run the program following on-screen instructions.

    When done, reboot and test, come back here to tell if the default gateway has been changed to something that your Playstation will accept.

    Kari
    Definitely Itunes as I own a ipod classic.
      My Computer


  10. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #30

    Did you try that Microsoft Fix already?
      My Computer


 
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