Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Remote Desktop Connection works intermittently...

11 Feb 2013   #1

Windows 7 Professional 6.1.7601 Service Pack 1 Build 7601 x-64 based pc
Remote Desktop Connection works intermittently...


I am not a networking person but I need some assistance. I hired a networking person to enable remote desktop connection between 2 computers for me. The computer I am trying to connect to uses a switch to run internet between 2 computers but I only connect to one of those computers. No-ip is set up on the computer I am trying to connect to to standardize the ip addresses and I am connecting using port 3389. What happens when I try and connect is as follows. If I have not connected for many hours (maybe 5 or more) remote desktop connection will not connect. In order for it to work I have to go to my logmein account and log into the computer there first then after logging out of the logmein connection and waiting a couple minutes I can log in using the remote connection fine. Then, for the rest of the day I can use the remote connection with no problems. In the morning when I try again, it won't connect, I have to go to logmein once again and then it works...

I thought maybe it had to do with a power setting so I created my own power profile and set everything to NEVER sleep, hibernate or do anything except run and run at maximum performance...But that didn't affect it, I still can't log in using remote desktop connection after a long wait.

I have also looked in the logs for both my Virus software (AVG) and the computer to see if anything sticks out but AVG firewall log stopped logging in November and I can't seem to reset it and the local cpu event logs don't show any issues with remote desktop connection.

My networking person is at a loss so I am wondering if there is anyone out there who might be able to assist as it is really annoying.

If you need other information about the computers please let me know and I will access what you tell me to get any information you might need...

Thank you for any help anyone can offer, I appreciate it.


My System SpecsSystem Spec
11 Feb 2013   #2

W10 Pro desktop, W10 laptop, W10 Pro tablet (all 64-bit)

If you have Logmein, why do you need Remote Desktop Connection? If Logmein works all the time, why not just use it?
My System SpecsSystem Spec
13 Feb 2013   #3

Windows 7 Professional 6.1.7601 Service Pack 1 Build 7601 x-64 based pc

Because logmein is slow and doesn't create a great environment for actually working on the computer you are logged into. It is fine to check settings but when it comes to working with complicated software it is just too slow.
My System SpecsSystem Spec


 Remote Desktop Connection works intermittently...

Thread Tools

Similar help and support threads
Thread Forum
Remote Desktop Connection works via WiFi, but not via ethernet
I have a desktop and a laptop. The desktop is connected to the internet using an ethernet cable. When the laptop is connected using WiFi, I am able to make an RDC connection to it from my desktop. When the laptop is connected using an ethernet cable, I am NOT able to make an RDC connection...
Network & Sharing
Remote Desktop works out but not in
Very strange but all of sudden I can Remote Desktop out of a Win 7 system but nothing can Remote Desktop in any more, can't connect error. We are all on the same network. I've tried all the internet solutions can I find. I'm at my end with it. I'm afraid I'll need to do a complete Win 7...
Network & Sharing
Remote Desktop Connection intermittently fails to connect
I am trying to connect remotely to a desktop computer that has Windows 7 Professional using a VPN from home. The VPN always connects but sometimes the Remote Desktop fails to connect to the desktop. The desktop is on. So one day I can connect to it all day. The next day I cannot. The Remote...
Network & Sharing
Identifying remote computer for Remote Desktop Connection
Remote Desktop Connection wants the IP or name of the remote computer to connect to. But suppose the remote computer is behind a router. The router has one WAN IP, say, which will be the same for all the computers connected off of that router, (when you google "my ip" from any of...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:27.
Twitter Facebook