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Windows 7: Windows does not connect to the internet at startup

14 Feb 2013   #1

Windows 7 Ultimate x64
Windows does not connect to the internet at startup

Hello friends.

I'm having a weird issue with my internet access. When I first installed win 7 x64, windows would connect automatically to the internet. After I did some tweaking and fiddling about, this is no longer the case .

Now, after starting the computer, I have to open Network and Sharing Center, click on the red X that's on the line between "Network" and "Internet", Windows will do its thing and then I'm connected to the internet.

I've tried uninstalling and re-installing the Network port driver and I've rerun the setup cd that came with the modem, but that didn't change anything. Any suggestions? Could this be a windows firewall issue?

My System SpecsSystem Spec
14 Feb 2013   #2


Did you change any settings to any of the services in Services.msc?
My System SpecsSystem Spec
14 Feb 2013   #3

Windows 7 Ultimate x64

I did disable a few of them, but here is a list of services I have running :

Image Name                     PID Services                                    
========================= ======== ============================================
System Idle Process              0 N/A                                         
System                           4 N/A                                         
smss.exe                       240 N/A                                         
csrss.exe                      376 N/A                                         
csrss.exe                      448 N/A                                         
wininit.exe                    456 N/A                                         
winlogon.exe                   512 N/A                                         
services.exe                   552 N/A                                         
lsass.exe                      560 SamSs                                       
lsm.exe                        576 N/A                                         
svchost.exe                    672 DcomLaunch, PlugPlay, Power                 
nvvsvc.exe                     736 nvsvc                                       
svchost.exe                    776 RpcEptMapper, RpcSs                         
svchost.exe                    876 AudioSrv, Dhcp, eventlog, lmhosts           
svchost.exe                    912 AudioEndpointBuilder, Netman, SysMain, UxSm 
svchost.exe                    940 AppMgmt, Browser, LanmanServer, ProfSvc,    
                                   Schedule, SENS, ShellHWDetection, Themes,   
                                   Winmgmt, wuauserv                           
svchost.exe                    260 gpsvc                                       
svchost.exe                    384 EventSystem, fdPHost, netprofm, nsi,        
svchost.exe                    984 CryptSvc, Dnscache, LanmanWorkstation,      
svchost.exe                   1132 BFE, DPS, MpsSvc                            
nvxdsync.exe                  1196 N/A                                         
nvvsvc.exe                    1204 N/A                                         
svchost.exe                   1504 FDResPub, FontCache, SSDPSRV, upnphost      
svchost.exe                   1552 WcsPlugInService                            
taskhost.exe                  1696 N/A                                         
svchost.exe                   1756 WinDefend                                   
dwm.exe                       1848 N/A                                         
explorer.exe                  1940 N/A                                         
HsMgr.exe                     2128 N/A                                         
HsMgr64.exe                   2136 N/A                                         
ClassicStartMenu.exe          2152 N/A                                         
rusb3mon.exe                  2324 N/A                                         
AsusAudioCenter.exe           2344 N/A                                         
nvtray.exe                    2572 N/A                                         
daemonu.exe                   2500 nvUpdatusService                            
javaw.exe                     2028 N/A                                         
firefox.exe                   2368 N/A                                         
cmd.exe                       2496 N/A                                         
conhost.exe                   1672 N/A                                         
tasklist.exe                  2908 N/A                                         
WmiPrvSE.exe                  2992 N/A
My System SpecsSystem Spec

14 Feb 2013   #4


Do you know or remember which services you disabled or perhaps even set to Manual?
My System SpecsSystem Spec
14 Feb 2013   #5

Windows 7 Ultimate x64

I'm afraid not, I did not really keep a list.
My System SpecsSystem Spec
14 Feb 2013   #6


Quote   Quote: Originally Posted by 7x64user View Post
I'm afraid not, I did not really keep a list.
hehe well shame on you!

This might get a little bit involved, but can you open Services.msc, maximize it and then take screenshots to show all of the services? Use the .PNG format for a nice clear image quality.

For me, I need 4 screenshots to get all of my services. Be careful that no services are left out of any of the screenshots. I actually recommend doing it this way: the service at the very bottom of screenshot #1 can be at the very top of #2, and the service at the very bottom of #2 can be at the very top of #3, etc. That way you know you're not missing any.

I might be able to spot the culprit(s). Although, I'm not going to guarantee it!
My System SpecsSystem Spec
14 Feb 2013   #7

Windows 7 Ultimate x64

Please see the following.


I can also upload the 4 images in a zip file to mediafire, if that is more convenient.

You were right on the money, 4 screenshots did the trick
My System SpecsSystem Spec
14 Feb 2013   #8


I'm not sure if this will work, but try setting both Network Connections and Network List Service to Automatic and then reboot.

I have these disabled and my internet access still works. Although, I have a wired connection, so these may only be needed for wireless connections. I'm not sure.

(by the way, thank you very much for taking these excellent screenshots! I felt right at home while looking at them)
My System SpecsSystem Spec
14 Feb 2013   #9

Windows 7 Ultimate x64

I have a wired connection too and unfortunately, it did not work.

This is how it looks like at startup:


I click the indicated X and Windows tried to troubleshoot it and next thing I know, I'm able to use the internet.

(My pleasure, really. I use PNG-8 for windows screenshots.)
My System SpecsSystem Spec
14 Feb 2013   #10


Hmm. Well, I've always had Windows Firewall disabled, so I guess I can recommend disabling it as an experiment. You can put those other two services back in Manual if you want. :)
My System SpecsSystem Spec

 Windows does not connect to the internet at startup

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