New
#71
Time to connect to Internet
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New #72
Would advise all and sundry that when I booted up this morning the time for connecting to the internet has been reduced from 25/30 seconds to just 10 seconds,which I can live with.Have changed nothing at my end to account for this so somebody somewhere has been busy.Only hope it stays this way.
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New #73
Thanks for updating us glad it has improved.
Three things which may give more improvement you could try if you so wish is:
Disk cleanup
chkdsk /r
Drefragment the drive
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New #74
I do the top two but do not defrag as this would damage my SSD which I replaced the hard drive with.
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New #75
Glad the issue has improved.
Well I rang VM a couple of days ago as I couldn't connect to my SH at all.
They told me to do the usual stuff, reset, ethernet cable to login to admin page etc...
My SH wouldn't take any commands i.e. reset etc... They said they would send me out a SH.
After the coversation finished I decided to try to reset the SH again and again. Finally it reset so I did all the settings and all was working fine so I rang them back up to ask them to cancel sending out a new SH.
They sent me a new SH (not rumoured new model, just new old one). So now I have to return the SH at my local collect+ point, if I don't I believe I will get fined in the region of £130, ridicolous.
I'm going to swap the SH anyways as the reset button doesn't work but I didn't think it was worth the hassle for them to send me a new SH.
FFS
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New #77
I think Mangoh is doing the right thing in swapping routers but when you think of the money we customers are paying the least Virgin could do would be to send engineers out to set the SH's up and ensure they are working correctley.Just make sure you receive a receipt from the collection point.
To TheCyberMan I would say I opened my big mouth too soon as when I booted up this morning it was back to 25/30 seconds to find the internet after booting.To my way of thinking that proves that the fault is somewhere in Virgins system when one day the time taken is 10 seconds and the next day it takes 25/30.At one time in my working life I was a TV Eng. and if we had left customers to sort out their problems as Virgin does we would soon have lost customers,we were even called out to set the adustment of volume and contrast between black and white because this was before the introduction of colour.My experience of obtaining an eng.'s visit is that you have to be in dire straits indeed and the they want to charge around £100 for the privilege.
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New #78
As a matter of curiosity Mangoh what model is your SH?,mine is a VMDG 480.Software version V2.37.01.Hardware 2.00.I suspect,but could be wrong,that my SH may be one of the trial ones in their development of the version due for release later this year.
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New #79
If yu have any other computers that connect using Wi-fi do they have the same issue as the probmatic computer as that would point to the SH maybe being the culprit?
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New #80
No,have only one laptop computer so there is no way I can do a comparison test
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