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Windows 7: Belkin Network USB hub F5L009

27 May 2009   #11
foreversilent004

Win7 x64 7232
 
 

I have no problems connecting to the hub or my 1TB external drive. The problem is streaming media for more than a minute or two. Everything seems fine, but then whatever player is being used locks up and the drive can't be acessed anymore. Only way to get back it to force a restart.

I sent an email to Belkin, but I doubt they will know how to help.


My System SpecsSystem Spec
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27 May 2009   #12
foreversilent004

Win7 x64 7232
 
 

Quote   Quote: Originally Posted by foreversilent004 View Post
I have no problems connecting to the hub or my 1TB external drive. The problem is streaming media for more than a minute or two. Everything seems fine, but then whatever player is being used locks up and the drive can't be acessed anymore. Only way to get back it to force a restart.

I sent an email to Belkin, but I doubt they will know how to help.
yep....



Thank you for contacting Belkin Technical Support.

We understand that you have an issue with the Belkin Network USB Hub. We apologize for the inconvenience caused.

Please follow the steps given below to update the firmware on the NUH (Network USB Hub):

We recommend that you update the firmware from a computer that is connected to the NUH with an Ethernet cable.

Please download only the relevant firmware on the NUH from the link given below. The firmware file would be "1.2.0", dated "4/17/08":

Belkin : Support : F5L009 Firmware and save it to the computer.

To update the firmware, we need to log on to the NUH`s web interface. Please follow the steps given below to open the interface of the NUH:

- In the NUH Control Center window, click on "General" towards the left of the screen.

- "Network USB Hub Settings" window comes up. Click on the "Connected Hubs" tab.

- We would find the line highlighted with the Mac Address and IP Address of the hub.

- Click on "Properties".

- This would bring up the interface of the NUH. Click on "System Information" towards the left.

- In the "System Information", click on "Update" on the top right of the screen.

- Click on “Browse” and select the file that you have downloaded.

- Click on “update” and follow the wizard.

Note: By default, the password is blank. Click the "Submit" button.

After updating the firmware, please follow the steps given below:

- Uninstall the software for the Hub.
- Disable all the security and firewall on the computer.
- Take a paper clip, insert the paper clip in the reset hole of the Hub and hold it for 25 seconds.
- Power cycle the Hub.
- Reinstall the software from the link given below:

Belkin : Support : F5L009 - Software and Drivers for Windows and Mac OS

If the problem persists, please get back to us with the following information:

1. The USB devices connected to the hub? If the USB devices work fine with the computers?

2. If the USB devices work fine with other computers in the network, except for the Mac 10.5?

3. Operating system on the computers in the network?

4. If the installation procedure was smooth in other computers, without any errors?

Kris, if you need further assistance please feel free to write back to us and we will be happy to assist you.

Regards,

Shiven.
Belkin Technical Support.
My System SpecsSystem Spec
27 May 2009   #13
Digger

XP/win7 x86 build 7127
 
 

thanks for the heads up there... I installed a firmware previous to this one right around the holidays. I hadnt had any problems tho with my 1TB drives connected, streaming transfer or otherwise while i had mine setup under the 7000.

Tis why i hadnt responded yet. That and i need either a new hub or a new power adapter. Mine wont power up now. hadnt had time to send it in yet.
My System SpecsSystem Spec
.

28 May 2009   #14
foreversilent004

Win7 x64 7232
 
 

Well, my firmware is up to date, so I'm not sure what the issue is.

It works fine for me initally, for a minute or two, then craps out. My roommate (networking major) said something about buffer, but I dunno....
My System SpecsSystem Spec
28 May 2009   #15
Digger

XP/win7 x86 build 7127
 
 

grab yourself a network meter, and see how fast the transfer is. The drive will not funtion near as fast compared to being attached locally. Not too mention if you have other traffic going on the network at the same time. Best setup scenario would be to try out QOS on the network/router. depending on if gigabit router and if having gigabit adapter, along with some good 550mhz wiring would help/ease the network situation. I found it troublesome transferring large amounts of data as its not near as fast as locally of course. That hub will support up to 16 devices, if you join another hub to it, make sure its also a 2.0 compliant hub for in the future. best thing i like this for is i can stick my old printers on the hub and put it anywhere just about, out of the way if needed, or in a centralized location. Was still kinda pricey, but i'm a tech toy geek, so, had to have it. It did help take the "weight" off other pc's when hooking up the usb drives to it. I just wish that more than one user could access it one time, thats the big bummer IMO. I setup the printers for automatic sharing, i think is the term it uses.... So there was no need to manually connnect to the attached printer everytime you go to print.

Do you have the connect.exe loading at startup by the way, am curious.
My System SpecsSystem Spec
30 May 2009   #16
foreversilent004

Win7 x64 7232
 
 

Belkin Response May 29 2009 15:00

Hi Kris,

We understand that the hub does not work with Windows 7. Please find the list of operating system supported by the hub:

Windows XP, Windows Vista (32- and 64 bit); Mac OS 10.3 and 10.4. For 64-bit OS and Mac OS support, at least version 1.4.0 of the software is needed.

Thus, it is a compatibility issue. If the software is released for Windows 7, it would be listed on the link given below:

Belkin : Support : F5L009 - Software and Drivers for Windows and Mac OS

Kris, if you need further assistance please feel free to write back to us and we will be happy to assist you.

Regards,

Cliff Wayne.
Belkin Technical Support.
My System SpecsSystem Spec
08 Aug 2009   #17
NigelJP

Windows 7 RTM
 
 
Windows 7 and Belkin USB Network Hub

Hi

I am using Windows 7 RTM x64 and can confirm that the software does not work with Windows 7 RTM x64.

When will Belkin release an update so that the software works with Windows 7 which is reckoned to be the most eargerly awaited operating system for a while ?

I run Windows 7 as a Virtual Machine within Windows 2008 Hyper-V and this Network USB hub is the only way I can get USB devices work within a Virtual machine. So I am stuck (and I suspect there will be many like me) until Belkin fix this issue.

Nigel
My System SpecsSystem Spec
08 Aug 2009   #18
NigelJP

Windows 7 RTM
 
 

Hi

I have just updated the Belkin Network USB software to version 1.4.0 (I was on Version 1.2.0) using Cliff's link and it now appears to work for my printer and my iPOD.

Apologies Cliff.

Nigel
My System SpecsSystem Spec
01 Oct 2009   #19
foreversilent004

Win7 x64 7232
 
 

Not for me....

My laptop does not see the Hub.. ugh

Maybe I should upgrade to the RTM.......
My System SpecsSystem Spec
01 Oct 2009   #20
foreversilent004

Win7 x64 7232
 
 

Quote   Quote: Originally Posted by foreversilent004 View Post
Not for me....

My laptop does not see the Hub.. ugh

Maybe I should upgrade to the RTM.......
OK, so I tried the Belkin software on my girlfriends 2008 Lenovo S10 (whoich has the RTM Ultimate), and the software installed fine, and I was able to see the Hub. I fired up my external 1TB drive and played an XviD movie. Everything seemed fine, but once again... a few minutes in, playback pauses and WMP locks up.
My System SpecsSystem Spec
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 Belkin Network USB hub F5L009




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