terrible and weird internet lag spikes on my computer

okey so recently i have been having some troubles with my computer about the internet, i get random lag spikes both while browsing and playing online, at first my internet was fast but recently is been a nightmare for me (my internet provider is called "claro", now the weirdest part starts here, the lag spikes i get, only happen on my laptop, not on my other computer, not on my cellphone or tables, just here, and when im playing online, the lag spikes seem to be random, for example im playing gmod on monday and i get the "problem with internet connection, disconnecting on 30:00" every minute, however the next day stuff seems to be completely normal, no lags or anything although this tends to happen rarely, i have already called my internet provider, they checked the connection and told me everything was normal and even reset it to make sure, i also tried using the ethernet cable but that didint worked since it didint even let em enter pages (this could have been a problem with the cable itself), also tried looking for an update to my driver on the manufacture´s page but i did not found anything there, i also downloaded a program called driver detective and said i had 40 problems with my drivers but i need to buy it so i was stuck there.

i would like to know if someone could help me out on this.

my modem model is a: thomson dcw725.

Welcome to the Seven Forums.

Please make and run the files mentioned in this post...
Computer connected to internet wirelessly but webpages won't load
...and the one below it.

And install inSSIDer mentioned in the post below those two.

When you notice a lag, look at the ping times to your router. Did they go up?

Now look at the ping times to Google. Did they go up?

bump

twistedmetalero said:

....both bat files timed out at the same time.

so what do i do if both bat files lag out?

That means that you are not able to send/receive date to/from your Wireless Access Point. When this happens, then you will not be able to ping Google either.

Did you run the inSSIDer app?

UsernameIssues said:

twistedmetalero said:

....both bat files timed out at the same time.

so what do i do if both bat files lag out?

That means that you are not able to send/receive date to/from your Wireless Access Point. When this happens, then you will not be able to ping Google either.

Did you run the inSSIDer app?

yes, and there seem to be 7 more wireless acces points on my channel (11)

Take a look at the videos on this website. You might want to change to another channel.

UsernameIssues said:

Take a look at the videos on this website. You might want to change to another channel.

running into more problems than expected, i try to access my router config page and it ask me for a password and username, however i try to use the default one but nothing happens it keeps telling me to put it in, even after i reset it it doesnt let me use it.

Thomson DCW725 Default Settings, Default Username, Default Password, Default IP Address - Router IP Address

here is a link of my router´s ip and password.

The layout of the info presented on the website that you linked to might lead one to think that the username = print this

So, just to be clear, the username is to be left blank and that the default password is admin.

Did the SSID change to THOMSON after you reset the router? If not, then maybe the reset did not take.

All that I can suggest is to try the reset again; but this time, extend the time that you hold the reset button in.

UsernameIssues said:

The layout of the info presented on the website that you linked to might lead one to think that the username = print this

So, just to be clear, the username is to be left blank and that the default password is admin.

Did the SSID change to THOMSON after you reset the router? If not, then maybe the reset did not take.

All that I can suggest is to try the reset again; but this time, extend the time that you hold the reset button in.

uhg, tried to reset it 2 more times yet it still doesnt let me