Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Can't get any wifi dongle to work!

16 Mar 2013   #1

Windows 7 Ultimate x64
Can't get any wifi dongle to work!

Hi guys,
I'm having a problem that's driving me crazy.

2 days ago I got a virus with my pc, so I decided to format, and everything was cool.
I just had a small problem: I had to manually connect to my wifi network (also if i thicked the option "automatically connect") I uninstalled the driver of my usb wifi dongle key, and reinstalled them: since that moment it stopped working.

I use windows 7 professional x64, and the dongle it's a Netgear WNA3100.
The problem is that when I try to install it, it get stucked in the "looking for the device" phase.

I already tried to install the drivers in safe mode, disable and later uninstalled the antivirus (Avast) and the firewall (Zone Alarm). Still no luck.
I also tried all the drivers versions, still nothing.
The strange thing it's that I can install the driver (also if most of the time they get stucked in the process)...but if I go in devices managment, I can see the wifi dongle as installed and working. At the same time though I can't use it.

I tried the dongle on my laptop, and it worked.

So, to go on testing, I bought a new usb dongle from Belkin (the Surf N300 N micro adapter), and same thing...didn't work on my desktop (the one with the problem) and worked with the laptop.

I've really no clue on what do to, but it's clear that the problem lies in the system.
My motherboard drivers are updated, so as windows.

Any idea? my next step would be formatting again but that'd be so bad, cause I've very big software for music, and it's so time consuming to format.

My System SpecsSystem Spec
17 Mar 2013   #2

Windows 7 Ultimate x64

I worked out a solution after driving myself crazy: on BIOS I disabled all the USB ports. turned on the pc, restarted, re-enabled the USB from the bios.
In this way I was able to install the USB wifi dongle, but I still had the not-automatically connection on startup...and I found the solution on the microsoft site:

open search, type "services.msc" open services.
Scroll down to "wlan auto config" right click, stop the service.

Navigate to
"C:\ProgramData\Microsoft\Wlansvc\ delete everything in this folder leaving only a folder called "profiles" delete everything in the "profiles" folder except for a folder called "interfaces" delete everything in the "interfaces" folder)

Restart "wlan auto config" connect to your wireless network, enter
your passkey, (ensure the connect automaticly box is checked)

Restart your computer job done, your computer will now connect to your wireless network automaticly on boot.
My work here is done
My System SpecsSystem Spec
17 Mar 2013   #3

Windows 10x64 Build 1709

Thanks for sharing your solution. Microsoft's gets a lot of grief about their help site but there IS a wealth of information there. I visit it fairly often myself, either looking for solutions to problems of posters or just to "nose around".
My System SpecsSystem Spec

17 Mar 2013   #4

Windows 7 Ultimate x64

Yeah in this case it was useful...but if I wouldn't had the "nose" to deactivate the usb from my BIOS, I wouldn't have find any solution...I guess sometimes computers just like to mess up with us :P
My System SpecsSystem Spec

 Can't get any wifi dongle to work!

Thread Tools

Similar help and support threads
Thread Forum
BSOD after installing wifi dongle
Hi Members, can anyone help me with this BSOD i got after installing a wifi dongle on a new PC with Win7 32Bit. attached are my minidump files
BSOD Help and Support
WiFi hotspot using a USB dongle?
Hey guys, I wana brows internet from ipod at home, i use a usb dongle on my pc, Can i make my pc a hotspot using a usb dongle + a usb wifi router or something? Help, thanks And my dongle is a normal huwaie dongle.
Network & Sharing
WiFi Dongle
What is the best USB Dongle to buy so I can use WiFi on my computer and if I have a Dongle running, can I still use my ordinary keyboard and mouse or do I have to buy WiFi ones please> Regards, RonBin79
Hardware & Devices
Looking for WiFi-type dongle
My wireless router is on the first floor and on the other side of the house from where my room is. Because of this, my laptop has a hard time keeping connection to it and my Nintendo DS can't even connect to it. I do have my desktop in my room which is on a wired connection. I'm looking for...
Hardware & Devices
LM-001 wifi dongle
Hi Just installed 7 on an ancient IBM R31 laptop which barely ran XP and it works great! No DVD drive so I installed via a flash drive on a USB 1 port(!). Problem is that I cannot get on the internet because I can't get my LM-001 wifi dongle to work. Tried XP and vista drivers, no errors...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:23.
Twitter Facebook Google+