Unable to run Ping and Traceroute

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  1. Posts : 1,216
    Windows 7 Ultimate 64-bit
       #11

    Hmm I think that it could be time for a system restore. That vpn seemed to of messed it all up for you.

    System Restore
      My Computer


  2. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #12

    I have no restore points on my system
      My Computer


  3. Posts : 1,216
    Windows 7 Ultimate 64-bit
       #13

    You must have them turned off. System Restore - Enable or Disable

    Post a screen shot of you network adapter's
      My Computer


  4. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #14

    System Restore on my PC seems to be enabled already, please see screenshot below

    Also when I try to ping and trace routes to IP addresses, it works, but not with any domain names

    Screenshot of my network adapter also attached
    Attached Thumbnails Attached Thumbnails Unable to run Ping and Traceroute-sys-restore.png   Unable to run Ping and Traceroute-network-adapter.png  
      My Computer


  5. Posts : 1,216
    Windows 7 Ultimate 64-bit
       #15

    Ok maybe you should try advanced boot menu and do safe mode from there. Advanced Boot Options

    Click on just Safe Mode then try a system restore from within safe mode. Go to control panel.
      My Computer


  6. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #16

    I reinstalled my network adapter...still no improvement

    Also I noticed that my CMD takes a few seconds to close after clicking the X on it. Previously it was instant
      My Computer


  7. Posts : 1,216
    Windows 7 Ultimate 64-bit
       #17

    Yes I would try going into safe mode and see if you can do a system restore because if you have them on it should be creating restore points
      My Computer


  8. Posts : 194
    Win 7 Professional 64 bit
    Thread Starter
       #18

    Problem Solved!


    Hi

    So I tried this method as suggested in this thread and it seemed to fix the problem

    Code:
    Let’s try to reset WINSOCK, IPv4 TCP/IP and IPv6 TCP/IP stack.
     
    a. Click on Start and in the search box, type cmd.
    b. Right click on the Command Prompt, select "Run as Administrator" to open a Command Prompt.
    c. At the command prompt window, type the following commands:
    netsh winsock reset catalog that resets WINSOCK entries to installation defaults.
    netsh int ipv4 reset reset.log that resets IPv4 TCP/IP stack to installation defaults.
    netsh int ipv6 reset reset.log resets IPv6 TCP/IP stack to installation defaults.
    d. Restart the computer.
    I can now ping and trace routes to domain names as well :) Also that message box that appeared while accessing the properties of the network adapter didn't show up this time

    Thank you so much for your help on this Brendan, very appreciated!
      My Computer


  9. Posts : 1,216
    Windows 7 Ultimate 64-bit
       #19

    probuddha said:
    Hi

    So I tried this method as suggested in this thread and it seemed to fix the problem

    Code:
    Let’s try to reset WINSOCK, IPv4 TCP/IP and IPv6 TCP/IP stack.
     
    a. Click on Start and in the search box, type cmd.
    b. Right click on the Command Prompt, select "Run as Administrator" to open a Command Prompt.
    c. At the command prompt window, type the following commands:
    netsh winsock reset catalog that resets WINSOCK entries to installation defaults.
    netsh int ipv4 reset reset.log that resets IPv4 TCP/IP stack to installation defaults.
    netsh int ipv6 reset reset.log resets IPv6 TCP/IP stack to installation defaults.
    d. Restart the computer.
    I can now ping and trace routes to domain names as well :) Also that message box that appeared while accessing the properties of the network adapter didn't show up this time

    Thank you so much for your help on this Brendan, very appreciated!
    No problem
      My Computer


 
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