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Windows 7: My Book Live (western digital) cant be found

18 Apr 2013   #1

Win7 64bit Ultimate
My Book Live (western digital) cant be found

im tring to connect "My Book Live" WD network drive.
i did as order by connect the network cable to my router and downloaded the setup software that has no option but clicking next after the cable connection.

in the instruction it says that the drive light need to by solid green and although mine is solid green it doesnt find the drive.

any thoughts ?

My System SpecsSystem Spec
19 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit

My System SpecsSystem Spec
20 Apr 2013   #3

Win7 & Win8 64bit


In addition, if you know the IP Address of the WD NAS, try pinging the IP from your computer.
If you don't know the IP Address, download and install AdvancedIPScanner. Open up this free utility and it will scan all the devices in your network with its IP Address and Mac Addresses.

You may also try another computer if you browse the URL (IP address) of the WD NAS.

We'll appreciate an update.
My System SpecsSystem Spec


 My Book Live (western digital) cant be found

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