All my computers & laptops have internet connection except one

VistaKing said:

How do connect to the net ?

I have a router.

VistaKing said:

Ok and the router is connected to the modem ?

Yes Sir.

VistaKing said:

Lets see something

Click here DDS

Click on Download Now button

Double click the DDS icon to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

Save two logs onto your desktop and upload them with your reply

   Note

Please don't zip the Attach.txt file

VistaKing with all due respect. I really appreciate the fact you have been trying to help out , but nothing seems to be working . Can anyone else help?

A hard wired connection is easier to troubleshoot than a wireless one... so, please connect a LAN cable between the router and the laptop. Restart the laptop while this cable is connected.

Check the connection named "Local Area Connection" as shown in the original post.
If the red "X" does not go away for that connection:
Look where the LAN cable connects to the laptop and see if there is a tiny light. It should be green or yellow (amber). Let us know if the light is on.
If the red "X" is gone from that connection:
Let us know if you can get online.

UsernameIssues said:

A hard wired connection is easier to troubleshoot than a wireless one... so, please connect a LAN cable between the router and the laptop. Restart the laptop while this cable is connected.

Check the connection named "Local Area Connection" as shown in the original post.
If the red "X" does not go away for that connection:
Look where the LAN cable connects to the laptop and see if there is a tiny light. It should be green or yellow (amber). Let us know if the light is on.
If the red "X" is gone from that connection:
Let us know if you can get online.

I will need to find a cable , It may work that way with a cord connected to the Laptop.

UsernameIssues said:

A hard wired connection is easier to troubleshoot than a wireless one... so, please connect a LAN cable between the router and the laptop. Restart the laptop while this cable is connected.

Check the connection named "Local Area Connection" as shown in the original post.
If the red "X" does not go away for that connection:
Look where the LAN cable connects to the laptop and see if there is a tiny light. It should be green or yellow (amber). Let us know if the light is on.
If the red "X" is gone from that connection:
Let us know if you can get online.

Well It worked with the LAN Cable, I was able to access the Internet with no problem at all. There was a light as well . As for the wireless network it's still not working.

[QUOTE=raiden92;2381833]

UsernameIssues said:

A hard wired connection is easier to troubleshoot than a wireless one... so, please connect a LAN cable between the router and the laptop. Restart the laptop while this cable is connected.

Check the connection named "Local Area Connection" as shown in the original post.
If the red "X" does not go away for that connection:
Look where the LAN cable connects to the laptop and see if there is a tiny light. It should be green or yellow (amber). Let us know if the light is on.
If the red "X" is gone from that connection:
Let us know if you can get online.

Well It worked with the LAN Cable, I was able to access the Internet with no problem at all. There was a light as well . As for the wireless network it's still not working. [QUOTE]


Any idea how to fix the wireless issue?

Sorry for the delay response my friend, I been really busy over the weekend. So since all of your computers are connected to the internet except for this one, than most likely you'll have to re-install the driver for wireless adaptor on this computer.

ALSO MAKE SURE YOU TURNED THE WIRELESS KEY ON WHICH SHOULD BE NEAR THE KEYBOARD OR IN FRONT OF THE KEYBOARD.

Please go to Device Manager and expand the "Network Adaptors" and take a pic so we know which kind of wireless adaptor you have.

You can also left click the wireless adaptor under network and click "uninstall". Afterwards click on Action on top and click Scan for hardware changes. This will automatically re-install the wireless adaptor for you if you already have the right driver installed in the first place. If you don't than I can find the driver for as long as you send me the pic of the Device Manager.