Having to use ipconfig after closing laptop

We see a lot of blue screen issues with both programs . For a cd emulated cd try magicISO.

They have drivers that cause BSODs .

Good . Sometimes the driver removes itself with the uninstall .

Reason I had you use AdwCleaner is due to having adware called conduit .

How's the PC running now ? Can you go to sleep and not get disconnected on wake up ?

Hi Jen

You're welcome . Glad that fixed your issue . I didn't see any Spybot software installed . Another piece of software that does more harm than good .

Another recommendation :

Create Recovery Disc
Write down the product key under neath the laptop or the side of the desktop and keep in a safe place . Those stickers do get worn out and you won't be able to see the key if you plan to do a clean install in the future .

Yes uninstall Spybot.