Disabling Remote Assistance, option missing


  1. Posts : 5
    Windows 7
       #1

    Disabling Remote Assistance, option missing


    I've been trying to disable remote assistance as thoroughly as possible. I followed instructions to Remote Settings & unchecked the "Allow remote assistance connections to this computer" box.

    Then I was further instructed to check the "Don't allow connections to this computer" box -- only there is no such box. It appears everyone else has it but I don't. Why not? Should this concern me? I was hacked recently & lost a substantial amount of money as a result, & I need to make sure the same person doesn't have access again.

    Any help appreciated. Thanks!
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    This may or may not help but it's free and can't hurt anything. It check Windows system files. Please follow instruction completely.

    SFC /SCANNOW

    SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 5
    Windows 7
    Thread Starter
       #3

    Yeah, it's funny, you wouldn't think you'd need two boxes, but every tut I've seen instructs you to uncheck one, then check the other.
      My Computer


  4. Posts : 2,497
    Windows 7 Pro 64 bit
       #4

    The "Don't allow connections to this computer" option is available only on Professional, Enterprise and Ultimate editions of Windows 7. This disables the ability of these systems to act as a host for remote desktop. As the home editions do not support this feature anyway there is no need for an option to disable it. I expect that is the reason you don't have the option.
      My Computer


  5. Posts : 5
    Windows 7
    Thread Starter
       #5

    LMiller7, that answers it. Thanks!
      My Computer


  6. Posts : 72,050
    64-bit Windows 11 Pro for Workstations
       #6

    In addition, "Don't allow connections to this computer" box is only for a Remote Desktop Connection, and not for Remote Assistance.

    Unchecking the "Allow remote assistance connections to this computer" box will prevent them from being able to reconnect. :)
      My Computer


 

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